Bobby’s Auto Repair Center Reviews Summary

Customer Service

Pros:

• "Ask for Artur, he’ll make sure your car is taken care of well."
• "Very courteous and professional crew and reasonably priced."
• "Excellent experience and communication with the team, warm and friendly atmosphere!"
• "The guy's were great, my inspection was done which I waited last minute for and the best part of all is that they are open 24hrs."
• "Very professional and friendly team."
• "The staff is here is great. Great people all are very friendly."
• "The workers are very helpful and nice behave, they work fast."

Cons:

• "I went to the shop because my sunroof doesn’t close. Mechanic told me that it’s waist of time for him."
• "this is the worst shop ever in brooklyn!!! dont ever go there. workers tell you different prise and the shop owner tells you different prise basically they robbing people."
• "Never go to this place. Guy, who changed my oil was lier."
• "Horrible service…. When they work on your vehicle they don’t put thing back properly…leave loose fuses un attached safety clamps and they will charge u for service they did not do."
• "DO NOT TRUST THESE PEOPLE!"
• "STAY AWAY!! Horrible service!! Broke my tire senser and charged me for it!!"
• "They are WEAK and UNEDUCATED people who have no formal education, no ethics, and no respect that their lack of communication mistakes affect others."

Pricing

Pros:

• "If you pay cash it's cheaper than CC."
• "Their prices were also very good and even a bit less costly than other shops in the same area."
• "I have very good experience with bobbys auto i change my all four shocks engine mount and wheel alignment they put original parts and technition is very smart and fast they work good i like they have new system customer history and best price in town."
• "Excellent service and very affordable."
• "Have always had great and very smooth experience at Bobby’s. Highly recommended and they get done their job perfectly on time an at a reasonable price."
• "Best shop in Brooklyn."
• "Very professional and outstanding work!"

Cons:

• "They will always give you an estimate which is high compared to the other local shops."
• "BE AWARE!!! Please do not spend your money at this garbage place. They rob you in broad daylight, they misdiagnosed my car 2 times."
• "STAY AWAY!! Horrible service!! Didn't accept cc when they told me they do!!! Overpriced and bad service!!"
• "The owner is very greedy and very bad strategy of the business."
• "These guys are scammers. They will talk nice and be nice and give you cheap or used material for higher price."
• "Overcharge, there is no per hours concept which is illegal. inexperienced mechanics. Advise to everyone ask the price before u do any job through them. Becareful."
• "$50.00 Materials they charges $700.00 such a robbery."

Quality of Work

Pros:

• "Very fast and reliable."
• "This is a great shop, all mechanics are professional.Do their job very fast and not expensive."
• "These people's are awesome, The guy's are highly trained and they doing Job very well..I highly recommend all of the you... Thank's Safi Butt for let me know about this Garage."
• "I have had only good experiences, fair prices and fast turnaround."
• "Excellent service and honest mechanic who stands by his work ..prices are reasonable and depending on what need to be done. Quick and efficient work very pleasant experience."
• "Bobby and his team were very helpful and extremely professional. Made sure my car repairs(bent fender) was done in a very timely manner and I received i got my car back same day."
• "Great mechanics! been looking for someone to work on my car for 2 years, no one compared to the service and knowledge of cars."