Address: 456 W Jericho Turnpike, Huntington, NY 11743, USA
Phone: +16316731700
Rating: 4.9
based on 125 reviews.
Customer Service
Pros:
"The entire team at The Little Garage is friendly, professional, and genuinely cares about their customers."
"Very professional customer service. Extremely fair, courteous with very reasonable prices."
"Everybody at the little garage is extremely knowledgeable, helpful, and very nice."
"Matt's honesty and work ethic is something to be noted."
"Matt and his team are like a breath of fresh air to deal with and always provide honest advice and competent service... highly recommended if you care about the well being of your vehicle..."
"The Little Garage quite simply offers professional, courteous and efficient service consistently."
"Most honest, caring and respectful Repair shop ever!"
Cons:
"Brought in 335i valve cover gasket. Mechanic was good work done was good. However, I was told 400 for the job then charged 500 with no call to verify."
"After all the $$$ I paid him, HE DID NOT correctly diagnose my car; had all those things replaced that he suggested and the Problem was NOT resolved."
"Beware of the ever ballooning costs and diagnostic fees that don't fix the problem when dealing with Matt."
"Overpriced and Matt is condescending."
"I was very disappointed with Matt and his service in early August."
"On the oil change they spilled OIL all over my engine on top and just left it like that NOT really caring about it."
"They called me mentioning they found 40 codes on my car which I specifically mentioned to focus on codes that will help me to pass inspection but no they went about you need a new battery which they put a new battery on my car without needing and without asking me if I wanted to move forward with a new battery."
Quality of Work
Pros:
"They fixed my issue in 10 min!! Fuse blown and 1 missing?! They hooked a beautiful scan tool that the guy said cost 15k to it and read all the previous codes (nothing I had to address)."
"His mechanics are excellent and I'm very happy and satisfied having my BMW E39 - M5 serviced there when needed."
"Did a great job balancing my car. Symptoms are completely resolved and my car drives great."
"Great group of guys that are quite knowledgeable, thorough and most importantly straight forward."
"little garage explained exactly what was wrong with my bmw x5, sent me pictures and completed the repairs expeditiously and at a reasonable price."
"Matthew made sure to show me the part, which was a genuine OEM BMW part."
"Outstanding job on valve seal replacement, serpentine belt replacement, timing chain cassette (chain, sprockets, guides, tensioner) replacement, water pump replacement and thermostat assembly replacement on a 09' MINI CLUBMAN."
Cons:
"Charged 65 bucks just to blow compressed air into sunroof drains."
"I mentioned to ROTATE TIRES I get home to inspect tires and my TIRES WERE NOT EVEN ROTATED."
"The Little Garage is now charging more than dealerships!!!"
"Me and my fiancé’s car broke down and we chose this garage to fix it. But even after the fourth time of our car breaking down and being 'repaired' here, our car is still not fixed."
"I think there's a mismatch between what I needed and what Little Garage team does best."
"Don't leave your car at the shop. Stay and watch the work that they do to your vehicle to avoid hikes in labor and diagnostic fees."
"Did the repair for me for almost a third of the cost the dealership quoted me, and fixed my car perfectly fine."
Value
Pros:
"They never over sell and pricing is reasonable."
"They saved me a lot of money by always telling me the truth or needed and unneeded repairs."
"They are incredibly knowledgeable, patient, take the time to explain what's wrong and why it should be fixed, and they do high quality work for a fair price."
"These folks don’t empty your wallet as much as a dealer would."
"They offer convenience and service at a reasonable price, especially compared to dealership repair shops."
"Their prices are reasonable and certainly way lower than what the dealer would charge!"
"Little garage has the best prices and even more importantly the BEST SERVICE."
Cons:
"Matt must be spoiled from the loaded North Shore morons that go there and throw money at him, but that kind of comment doesn't fly with me especially when being handed a big bill."
"Matthew is always on all the details...and never will put up red flags just to raise the invoice total."
"Matt only charged me a fraction of the dealership's estimate—$300 for the entire service."
"Their pricing as well was very reasonable."
"He also called a few times a week with progress reports on the repair."
"LG is a hidden gem in the Suffolk county; fair, prompt and superb auto service provider I won't hesitate to recommend to anyone in a heart beat!"
"This is an honest, fair and quality shop that is well run, and I would recommend it unreservedly."