"Chris is the best! I have only been there twice so far and this business has always been able to get repairs done on my car."
"The treatment I received was very welcoming."
"Will and Saul treat me. I compared Their customer Service with the best that you could receive ever."
"Chris was extremely helpful, friendly & honest."
"A+ Service every time me and my family love to come to wtd for all our cars needs Eddie always try to give us the best possible price and never try to up sale he works with your budget and recommends you whats best for your car keep up the good work you guys rock!✌🏾"
"Every single person I encountered there gave great and friendly service."
Cons:
"Dude at the front desk has the worst attitude."
"No one took accountability and I wasn’t offered anything in return."
"I expressed my frustration about how they completely did not listen to what service I needed."
"Employees are RUDE even over the phones to customers as I sat there listening to them."
"The professionalism and customer service here is below standard."
"Definitely the worst tire shop in Westchester. The staff are rude and do not have any respect for customers."
"Called up to chk tire prices and he was rude fast talking and hung up on me."
Pricing
Pros:
"Prices are reasonable. The guys look like they're always hustling around."
"They helped get the right ones at a good price."
"Got me the tires I needed at a good price with a warranty."
"They gave me the BEST PRICE on 4 tires."
"Unlike most repair shops, WTD is 99% honest with their pricing and extremely efficient."
"Car feels great and reasonable competitive pricing."
"They provide the best customer service and their prices are amazing they do not try to over charge you and they are honest about what needs to be fixed."
Cons:
"They sold me old tires from 2011."
"140 dollars for an alignment on a FWD car is pretty wild. Price should be 70 dollars."
"prices are inexpensive but you get what you pay for, including discounts *cough, *cough* for positive reviews on sites like this."
Quality of Service
Pros:
"They fixed it, no questions asked, no fees charged."
"It's been running like new ever since."
"Quality expert professionals meet all your needs and requirements!"
"Outstanding work on the wheel, efficient, accommodating, and very.professional and pleasant."
"The tire goat! Absolutely loved the service here."
"They rotate and repair their tires for free and let me know when I'm due to change them. Their prices are unbeatable and the service is great!"
"The shop is very professional. They did a mount and balance of new rims and tires on my car. Everything came out great."
Cons:
"came in for a flat fix (took literally almost the entire day for them to do this)"
"Last time I went he put the wrong tires in the back when they were suppose to go In Front."
"came in for a flat fix and they scratched my forged rims on my BMW !"
"Wheel alignments are never straight. 5 times 3 different cars."
"Had my 4 tires balance and alignment performed at this place on June 26. However, when I arrived home I found out that the tire rotation was not done."
"I almost had an accident on the highway with my son in the car."
"I do not recommend this business they changed my brake and did not put what really should be put."
Efficiency
Pros:
"When I came to the shop, they told me 40 minutes to 1 hour to repair my tire, and 20 minutes later I was back on the road!"
"I was in and out in 30 min and my car was fixed for a very good price!!!"
"Also, the service was fast and I was in and out of there in 45 minutes."
"The service was actually done much more quickly than expected."
"The folks here ROCK. Our car popped a tire in the middle of the night far away from home. They opened at 8 AM and we were back on the road again by 9."
Cons:
"However, my vehicle has white leather so that was not a good move on his part."
"The only reason I'm not giving it four stars is because of the extended wait."
"went there to solve a simple problem! They told me they will have no problem taking care of that. After 6 hours they still have no answer for me."