Meineke Car Care Center Reviews Summary

Customer Service

Pros:

• "They got me taken care of quickly and were extremely friendly and informative."
• "Mike Torres cares about his customers and their safety."
• "All three staff members I saw during visit were kind and helpful."
• "The manager Mr. Torres is very professional and friendly."
• "Everyone at Meineke was incredibly kind, courteous and professional. Both on the phone and in person."
• "Such friendly people! They genuinely care about your car and put in so much effort to meet your needs."
• "The staff is very helpful and nice. They listen to what concerns you have about your car and always find an answer."

Cons:

• "Every time I go in to this shop to try and get pricing they see I am female and try to bs me on what my vehicle needs."
• "The only problem I had was the person who answered the phone could have been a bit nicer."
• "Service writers were the worst."
• "Person answering the phone picks up puts you on hold and then hangs up."
• "This was the worst customer service I ever received at this location."
• "The shop did an absolutely terrible job actually communicating with me."
• "I call corporate and still haven't heard anything back from corporate."

Quality of Work

Pros:

• "Mike at the blackwood location is super friendly and is always helpful."
• "They did an amazing job on my car fixed multiple problems and have it running smooth."
• "Mike Torres and his guys do an amazing job and he is always very friendly."
• "They fixed the hole in my exhaust and also fixed a problem I had been having for a while with a quick weld and no extra charge."
• "They found the problem and fixed it in a timely manner."
• "Fantastic customer service, went above and beyond to fix the car."
• "I'm so grateful for Meineke Car Center in Blackwood NJ they give excellent customer service and have the best specialty performance Mechanics in New Jersey."

Cons:

• "They never did the brakes or replaced the new engine mounts yet charged us for it still."
• "After work was done still heard the same sound."
• "After they work on my 2012 Cadillac I could have lost my life I hit a bump an the brakes want out."
• "I would give this place 0 stars if possible. I brought my car in for service today as the transition wasn't shifting."
• "Went in twice, got 'fixed' twice, still has the same problem."
• "Got charge over 1500$ just to find out they never installed the parts services was awful."
• "Worst place ever took my wife car issues with stability control and when picked up was worst."

Price and Value

Pros:

• "The final bill was much less than I expected and, even more importantly, they didn't take advantage of me."
• "Went to a major car shop before coming to Meinke and they were going to charge twice what Meinke charged me."
• "Lowest prices and amazing deals."
• "Price as reasonable."
• "Had an oil change great prices. Cost me $116 for my 2020 rt durango much cheaper than the dealership."
• "Price was well below my expectations also, so overall was a great visit."
• "I often shop around and meineke is always a great value!"

Cons:

• "They also charged by an obscene amount for the repair."
• "It was a very expensive oil change. The people were nice and friendly. The wait was about 45 minutes to get the car done."
• "Will not be returning. Have gone here for years but recently changed owners, prices skyrocketed."
• "Tire was $35 more then advertised prices but I approved for expediency and convenience."
• "Who offers free estimates but then makes you pay?"
• "My car overheated and broke down not far from Meineke. They told me my car would need $700 in labor and a new radiator."
• "Talking to family members who are mechanics I was told the repair should've been about 1/4 to 1/3 of the cost."