Westbury Plaza Reviews Summary

Category: Shopping mall

Address: 1220-1250 Old Country Rd, Westbury, NY 11590, USA

Phone: +12036355560

Rating: 4.3
based on 239 reviews.

Store Variety

Pros:

  • "Westbury plaza has an array of stores that make it a one-stop shop!"
  • "A great array of stores like Container Store, Trader Joe's and Nordstrom."
  • "variety of merchandise, various Restaurant choices."
  • "Everything that you want in your daily life is here at the most reasonable price."
  • "Tons of stores in this area, you can get everything you need."
  • "Great variety of stores in one place."
  • "Westbury plaza is a large shopping location with a variety of stores like Costco, Walmart and several smaller stores."

Cons:

  • "stocking of items is a problem you cannot find 2 of the same products."
  • "The most simple of dishes like a chicken parmigiana leave much to be desired."
  • "Unfortunately, THIS Wal-Mart is filled with just about, NOTHING..!"
  • "Very limited options for frozen pizza."
  • "Only issue is that they dont sell few items in spare."

Parking

Pros:

  • "It's a great shopping center. Free parking for all stores."
  • "Plenty of free parking."
  • "Parking is usually easy except close to Walmart."
  • "There is a free parking lot and close to Merchants Concourse which is near the Source Mall, Roosevelt Field Mall, and the Meadowbrook State Parkway."

Cons:

  • "Terrible traffic flow in and and out of lot."
  • "Parking at this entire shopping plaza is a zoo, no matter what day or time of day."
  • "Very crowded parking lot."
  • "This costco location is extremely overcrowded, conjested and the parking situation is horrific!!"
  • "Super busy parking lot. If you're here for Costco, Walmart or Olive garden, expect to park a bit farther and walk."
  • "The parking lot is almost always a zoo."
  • "Good selection of stores but the parking lot is hell on Earth."

Customer Service

Pros:

  • "Helpful staff. If its not in the store they can get it for you."
  • "I asked the associates related to that item and all of them they helped me and they brought it from the storage."
  • "The employees keep the lines moving very fast always."
  • "They also have tastings with very knowledgeable and friendly staff!"
  • "The staff here is courteous, professional, knowledgeable and friendly."
  • "When my wife and I go we actually seek out Erick on the sales floor. He is incredibly knowledgeable."
  • "The staff are nice and always available to help if needed."

Cons:

  • "I can't really say how rude and unfriendly the staff are every time I go."
  • "All they did was stand around, in groups of 4-5, in the aisles, talking, as they just held boxes, looking busy, but doing NOTHING."
  • "At self kiosk Rep are just reading what they are told and being rude."
  • "Staff is not helpful or nowhere to be found."
  • "Horrible customer service people don’t care i its used to be very good place to shop i go to one in next to root 110 lot better."

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