The Cool Venue - Event Space Reviews Summary

Staff and Service

Pros:

• "The staff of TCV are very friendly and professional."
• "Ronnie the owner is the nicest, most caring person."
• "The staff was extremely helpful with helping to unload my car and answering questions during the event."
• "The staff are very communicative and ensure that we are all on the same page with the details of the event."
• "The on-site staff was extremely helpful as well."
• "The staff was very friendly and organized with information regarding the venue, which was incredibly helpful."
• "The staff was very professional and extremely helpful."

Cons:

• "The first and last experience was 0 stars."
• "While, in the midst of completing this review I was contacted by another representative of the company claiming to be management whom commenced to tell me she was attempting to rectify the situation and at the same time tell me to shut up and listen."
• "She had her staff member regulating our every move."
• "She charged us extra fees to have our vendors come drop off tables, credit card processing fees and even was bad mouthing us to her employee."
• "I had a scheduled walk through set for 4/20/2024 to book the venue for my daughters 9th birthday in May... only to have James call and tell me they had given the date away to another person whom they scheduled a walk through with that day."
• "People pay attention to these practices now they are resorting to lies to shadow bad business practices."
• "What a nightmare! I had my graduation party here last weekend and the owner sat and watched us on the video cameras all night."

Venue and Amenities

Pros:

• "This place is spotless, private, spacious and has everything you could need for your gathering."
• "The venue is stunning and is perfect for any event."
• "It is truly the best space for intimate gatherings."
• "The inside was very welcoming and was nice and clean, there is an outdoors area to setup tables and chairs (good picture taking area)."
• "The place itself was clean and gorgeous."
• "The venue also had its own parking lot is also always a plus!"
• "The outdoor patio was definitely a plus!"

Cons:

• "Very nice place, but fridge needs to be bigger, microwave needs to be bigger, other then that it was cool!"
• "The only thing I would recommend is having the location visible."
• "Lastly maybe adding a microwave would also be beneficial!"
• "A lot of folks passed by before Noticing the building."
• "Perhaps a larger sign or something of that sort."

Event Experience

Pros:

• "My guests really enjoyed themselves."
• "Everyone loved the event as well as the event space."
• "The decor looked very nice against the white textured walls, mirrors and curtains."
• "The space was very pretty and made decorating a breeze."
• "The event was a huge success and it looked great."
• "My guests enjoyed themselves and all the pictures taken there came out amazingly beautiful."
• "Our family and friends loved the venue."

Cons:

• "Wish we took more pictures!"