"Keith, the owner, was so personable and a great guy overall!"
"Staff was attentive to elderly and young children."
"Kieth and his staff took care of every detail."
"Every staff member did a great job."
"Service was impeccable."
"The staff is amazing......so accommodating and helpful."
"The staff was super friendly and made sure all of our needs were met."
Cons:
"Unfortunately, the woman was short tempered and abrupt with us and offered no attempt to correct the errors in the registration."
"Only issue was one particular server who kept clearing the table too quickly."
"Servers hovered and wanted to whisk plates and drinks away before we were finished."
"Diane is definitely in the wrong job/field, because she was/is extremely rude, unapproachable by guest and her staff, and has limited (if any) customer service skills."
"This type of behavior makes me glad we didn't choose this venue to host our wedding."
"At the entrance... we were informed that our tickets were cancelled because the information was filled out incorrectly and we were forced to pay $10 for an event that was advertised as FREE."
"Communication was poor because no further email was sent/received after the confirmation email."
Food Quality
Pros:
"The food was delicious, great desserts."
"The food was absolutely delicious... everything was seasoned to perfection."
"The food from cocktail to dinner and even dessert was out of this world!!!"
"The food was awesome!"
"GREAT buffet meal(with plenty of food!)."
"The food was delicious but we already knew this cause we often eat in their restaurant side."
"The food was delicious, we had compliments the entire night on how delicious all of the food was."
Cons:
"Most caterers put pots of coffee at the table. Not here, you had to walk to the coffee table and then try not to spill coffee. Very big negative! Also a bit dangerous."
"I was told before hand that I would get the leftover food... and I didn’t get it."
"The food was alright nothing about it was impactful and some of it was a bit overcooked unfortunately."
"I also requested pork loin and I was given stuffed pork with spinach."
"I saw the leftover food in the trays and when I asked two of the workers if I could get it to take home, they stated that I couldn’t."
Venue and Atmosphere
Pros:
"Our wedding was nothing short of perfect and it truly was due to Paris Caterers!"
"They made our wedding planning a breeze and executed it beyond our imagination."
"The banquet room was beautifully decorated."
"The decor beautiful."
"The facility and the ground are breathtaking."
"Nice place for that special event, most employees are very nice."
"The room was decorated so nicely."
Cons:
"The hall itself is decent but I had expected more when I heard they were a competitor of Lucien's Manor."