Beneath The Skin Tattoo Reviews Summary

Category: Tattoo shop

Address: 25D Moser Rd, Pottstown, PA 19464, USA

Phone: +14845248151

Rating: 4.7
based on 156 reviews.

Customer Service

Pros:

  • "Every person there treated my family and i with the upmost respect and always have such an awesome attitude!"
  • "The piercer, Alyssa, was knowledgeable, experienced, and patient with our child as they got their ears pierced for the first time."
  • "Alyssa was absolutely incredible! We took our daughter to have her ears pierced and Alyssa could not have been kinder."
  • "She was available for texting when we had questions or when any issues arose with caring for her ears."
  • "Staff was super friendly and made the whole experience enjoyable."
  • "Alyssa had an amazing 'bedside manner' with my 11 year old who was getting her earlobes pierced."
  • "Alyssa is professional, knowledgeable, and patient."

Cons:

  • "This was so unfortunate and disappointing."
  • "After an hour of waiting he finally asks how he can help and she tells me she had an appointment. His response was 'oh I forgot'."
  • "Horrible customer service. Drove 40 minutes for a simple nose piercing... Piercer shows up, only to be grabbed at the front door by another customer... So we drove 40 minutes, waited 45 minutes, and left with no piercing, and a crying teenager."
  • "Sad to see where this place is headed but I deff won't be recommending this place to anyone else and I also won't be returning."
  • "Also beware of the fact that they don't answer the phone, you can't leave messages because the mail box is full, and they don't bother to post on any social media if they are closed....again completely lacking in customer service or simple respect."
  • "It seemed a little rushed and disinterested and i think my confirmation came a week or so later when he texted me 45 minutes before i was due to come in, saying 'something came up'."
  • "Common courtesy: someone makes an appointment and you honor it or let them know if you can’t. That’s good business practice. Won’t try this place again."

Shop Atmosphere

Pros:

  • "The studio itself is beautiful with a great atmosphere."
  • "The whole vibe was relaxed and friendly, customers older than me getting ink, younger folks getting pierced."
  • "The studio was neat and clean and the folks were friendly."
  • "The studio is modern, clean, and well-lit."
  • "Great atmosphere and energy!! All artists are professional and attentive to their clients."
  • "The shop was clean, and well organized. All the staff were friendly."
  • "Awesome shop with great people and a cool vibe!"

Cons:

  • "I'm disgusted with this shop and how unprofessional and uncaring the staff is that they almost ruined my body and didn't try to fix it but with the same person who messed it up."
  • "This place is as shoddy and tacky as its employees, I'm talking about you Tessa Bridges!"
  • "Shows up to her appointment and the artist who was supposed to tattoo her doesn't acknowledge that she is there for her appointment and instead he starts tattooing someone else."
  • "Do yourself a favor and don't go here, maybe if they lose their business they will learn to treat people with some respect."

Quality of Work

Pros:

  • "Both do amazing work and very talented!"
  • "Just recently got a tattoo done by Dan. Awesome guy and great work."
  • "Dan drew up a couple of different options for me to choose from and the final result was gorgeous, more than what I could've asked for!!"
  • "Danielle was so sweet and has such beautiful work!"
  • "Mike Brown provided a rework/cover up of a piece on my wrist and hand, that was not only beautiful for it's clear steady line work, but also an all star level of color saturation."
  • "I brought my family in for tribute tattoos for my brother that passed. Danielle was amazing!"
  • "Joe is really skilled and creative at what he does and if you have patience you will receive the sickest piece of artwork hands down."

Cons:

  • "I will NEVER recommend or use this shop again first time was great second time great 3rd time they misspelled a word on my foot 'Always'."
  • "I was very disappointed with the placement of my piercing. It is completely crooked."
  • "The biggest being the lines of my very simple tattoo are awful. The line work is shakey, ink is very uneven and, details were left out."
  • "The lack of respect for his clients and their time is little to none."
  • "I was so frustrated by these experiences because I feel like I was taken advantage of because I was inexperienced and did not know what kind of service to expect."
  • "The man who did it was very shaky and the letters ended up being very wobbly."
  • "I went here to get a tattoo on my hand and my tattoo did not come out how I expected. Lines are messed up and it looks terrible I'm very disappointed."

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