Campania Coal-Fired Pizza Reviews Summary

Service

Pros:

• "Michael runs a really nice establishment and the waiters were so friendly, polite and attentive making sure everything was perfect."
• "The service is great over the phone and when I enter the building thanks to the girl in the front; she’s helpful and nice."
• "Dave was so courteous and professional."
• "Our server was Ken. He was amazing!"
• "Our waiter was excellent. Very attentive, polite and always checked on us periodically."
• "The staff is exceptionally warm and friendly."
• "Our waiter was prompt, polite, and very helpful."

Cons:

• "Worst customer service and meal ever."
• "The manager was super rude."
• "Lately their service has not been on point."
• "When calling to place an order the phone is answered unprofessionally and the call is sometimes left on hold."
• "The valet staff is always rude and disrespectful."
• "The manager was rude and was not willing to accommodate or refund us for the meal as everything was subpar."
• "The waiter never came to check on us."

Food Quality

Pros:

• "The very best shrimp and eggplant Parmesan there is on Staten Island."
• "The Sicilian pie also tasted great, and fettuccini pasta that was tossed in a Parmesan cheese wheel. A+"
• "Quality pasta and pizza! It was the best ravioli I've ever had."
• "Fresh mozzarella made daily and coal-fried pizza that tastes delicious!"
• "I had the linguini with seafood 'fra diavolo'. Was absolutely delicious."
• "The calamari was also excellent."
• "The Sunday sauce with meatballs is delicious, with a rich tomato sauce and tender, flavorful meatballs."

Cons:

• "The cacao Pepe was plain pasta with water, The truffle Mac wasn’t cooked well, The pizza was soggy when I asked for it well done and the baked clams had no bread crumbs."
• "The food was gross to say the least. No effort invested at all."
• "Unfortunately, the food was absolutely terrible. The calamari was cold, soggy and tasteless."
• "The vodka pie was barely vodka sauce- it was all cheese."
• "Except for the Campania salad with shrimp which was fine, everything else tasted like it was made yesterday."
• "The pie was made from a STALE old cold pizza crust."
• "Food taste like NOTHING, Chicken taste like nothing and Alfredo sauce tastes like milk. HORRIBLE !!!!"

Ambiance

Pros:

• "The place was very nice."
• "The atmosphere is amazing. The people agree."
• "Again I highly recommend this place."
• "The environment is also amazing and so positive and Italian."
• "The atmosphere is fun and pretty loud."
• "Nice cozy atmosphere."
• "The atmosphere is open but very inviting."

Cons:

• "The restaurant is cute except for all of the huge TVs everywhere."
• "Only bad thing, it the parking. Very difficult, even with Valet due to busy Richmond Avenue."
• "They should fire the manager for being so rude and having terrible customer service."
• "Lowered from 5 to 2 stars due to the host at night being so nasty while we’re waiting."
• "I wish they had carpeting and/or drapes to absorb some of the sound. A bit noisy for me."
• "Except they didn't think to put an elevator for handicap people who might want to eat on the roof."
• "The manager was super rude."

Management

Pros:

• "The manager is very vigilant."
• "The restaurant manager, Pasquale is very nice and always comes out to greet us and make sure we're taken care of."
• "The manager is awesome and makes sure everyone is having a top-notch dining experience."
• "Bobby the store manager is fantastic. He goes out of his way to help you, seat you and be so friendly and kind."
• "Shot out to Michael the manager for making my experience awesome."
• "The manager was very accommodating; after being seated, I was uncomfortable and he immediately moved us to another table."
• "Gregory was super welcoming and gave us incredible service and a memorable experience!"

Cons:

• "The manager was super rude."
• "When we called back we were met with a rude attitude from the manager."
• "The manager was rude and was not willing to accommodate or refund us for the meal as everything was subpar."
• "They should fire the manager for being so rude and having terrible customer service."
• "The manager was super rude."
• "Manager did absolutely nothing to make things right except offer a drink to which we politely declined."
• "The manager was super rude."

Value

Pros:

• "It’s worth the price and it ended up less than what I was expecting it to."
• "The best thing is the price/quality factor!!"
• "Food is always fresh and beautiful."
• "Great for dates and friends and family gathering and great prices too!"
• "The lunch specials are amazing please don't change a dam thing."
• "Great atmosphere, at great prices."
• "One of my favorite places to eat because the food is so delicious!"

Cons:

• "Expensive for quality, I don't think it is worth it."
• "Little pricey considering they're not the only pizzeria in NYC."
• "I ordered chicken Marsala delivery and was sent one piece of thin small chicken breast for $35."
• "The pasta was a bit on the salty side."
• "Based on the results would not recommend."
• "I found a huge bone mixed in with my meal :/"
• "Never again."