Mangia Brick Oven Pizza - Toms River, NJ Reviews Summary

Food Quality

Pros:

• "Eggplant rolls are delicious and with their sauce..... out of this world!"
• "Cooked perfectly and the portions of the toppings were generous and top quality."
• "The crust is perfectly charred, creating a delightful crunch, while the toppings are distributed evenly."
• "Tortellni with broccoli and pesto was exquisite."
• "Each pizza slice I’ve tried has surpassed the last in taste and quality."
• "The chicken parmigiana, Francese, and penne vodka were perfectly cooked."
• "Every single thing I've ordered has been delicious and the portions are large."

Cons:

• "This place has gone downhill fast! Ordered a meatball parm sub and a salad with crispy chicken... Completely gross!"
• "The chicken was tough, and dry, and again, had little flavor."
• "Food was lukewarm at best, and lacked flavor."
• "The chicken and spinach pizza was greasy and the chicken was chewy!"
• "When I was almost finished I noticed a small dead fly in the bowl."
• "So disappointed. Order Lasagna... Noodles where crunchy not fully cooked and the sauce was loaded with salt."
• "The pizza itself was too thin and the weight of the toppings created it to be soggy and the whole thing fell apart."

Customer Service

Pros:

• "The owner and employees are so friendly and are extremely attentive to their customers."
• "The service is excellent, and the atmosphere is cozy."
• "Our server, Erica, was extremely attentive and friendly."
• "The staff is very knowledgeable about the menu and covid-19 Safety is practiced."
• "The driver was nice like always."
• "The staff is always polite and the owner is always in there you can’t miss him he’s the nicest guy around."
• "The staff was attentive, professional and we felt like we were welcomed in their home."

Cons:

• "Foods OK, service sucks don't waste your time."
• "The owner/gentleman who was preparing and boxing pizzas had his mask under his chin the entire time I was there!"
• "Was in there recently and the woman owner... embarrassing a teenage boy screaming about how his card got declined in front of lobby full of people is ridiculous!"
• "The staff always seems to be changing, and service has gone downhill lately."
• "Honestly, I've given this place more than enough chances... everyone seems miserable and has a terrible attitude."
• "Waitress never came back for the check or to refill drinks."
• "One of there delivery 'boys' took over an hour and a half to deliver our cold uncut pizza, didn’t even apologize and tried to blame his coworkers for the mishap."

Price and Value

Pros:

• "Lunch Special, get a nice Chicken Parm sandwich with either a salad or a soup for under $10."
• "Stopped in for lunch before a job in Tim’s River... Great price at 8.99 too! Highly recommend."
• "The Clam Pie and The Godfather are my new favorites."
• "Enjoy some rustic Italian food with a great staff!"
• "THE BEST GLUTEN FREE PIZZA! We order from Mangia at least once a week and their food is always consistently great."
• "Service is great, food is even better!"
• "Very nice staff. Great food!! Pizza is delicious and they are very accommodating."

Cons:

• "The prices are ridiculous."
• "ABSOLUTELY THE WORST CUSTOMER SERVICE EVER!!!... These people are RUDE and complete RIP-OFFS nickeling and diming in any way they can."
• "Absolutely unappetizing and overpriced."
• "For $30 for a pizza I expect better than that, or I could order Dominoes."
• "2 Speciality slices and drink was 13.00 !!!!"
• "I feel it's all overpriced and now you not only have to over pay but you get smaller portions and inferior quality. This is not so at Mangia in Tom's River."
• "The pizza I feel has taken a down turn... the crust is tasteless, soggy, undercooked, floppy and poor quality."

Hygiene and Safety

Pros:

• "The staff is very knowledgeable about the menu and covid-19 Safety is practiced."
• "Today I saw no shortcuts on the quality of the food nor on the quality of the atmosphere and staff."
• "Restaurant is clean and the staff is friendly and even recommended slices."
• "Pizza was excellent, place was very clean, everyone super polite and helpful."
• "Amazing food! The restaurant is very clean and the staff is so friendly."
• "Don’t be fooled by the strip mall appearance - it’s an awesome restaurant inside with a huge brick oven."
• "Very clean place."

Cons:

• "The owner/gentleman who was preparing and boxing pizzas had his mask under his chin the entire time I was there!"
• "When I was almost finished I noticed a small dead fly in the bowl."
• "Gotta be a health code violation."
• "We also ordered a side of meatballs. I ate one bite and it actually turned my stomach. They are definitely old."
• "Just watched an employee with bare hands handle a piece of pizza put it in the oven no gloves and then take cash with the same dirty hands."
• "Food is excellent. Staff is friendly. Part that threw me today was the girl taking orders... grab the single slices in display case with no gloves which I found a bit unsanitary."
• "Upon arrival was rudely informed that I had to buy something to use the restroom."