Burger King Reviews Summary

Drive-Thru Experience

Pros:

• "This Burger King is King of the drive thru!"
• "Service was pretty quick."
• "Been in here a few times on a busy Saturday afternoon and I did not have to wait long for my food."
• "This Burger King is King of the drive thru! these guys were pumping out food at lightning speed we were out of power in this area tonight and they should be rewarded for efficient and pro service!"
• "Fast service.fries hot."
• "Service has improved here ten-fold in the last year or so."
• "The staff was amazing. Only 2 employees working on July 4th breakfast time because 1 called out and 1 didn't show up. We had quite a bit of food and it was a lot for them. They did an awesome job despite being understaffed! These 2 women are keepers!"

Cons:

• "Waited forever at the drive thru when no one was there."
• "Super long wait for only 2 cars in front of me."
• "After at least 10 minutes at the drive through without a peep from the speaker, I said 'should I order through the window? Can you guys hear me? Hello?'"
• "Sat in drive through line for about 15 minutes."
• "Extremely long wait in drivethough."
• "Half an hour in the drive thru line just to reach the first window."
• "The drive thru is extremely slow, waiting 20-25 minutes or more at a time which is completely unacceptable."

Customer Service

Pros:

• "Best Burger King in the area. Great employees."
• "Girl in window very nice joked with her about her hair. Very nice customer service would go back just because she was so nice."
• "The manager was great and also the rest of the crew. We watched them all work very hard filling orders."
• "By far THE BEST Burger King in the area. The employees are beyond friendly."
• "always great enthusiastic service, at least on a weekday morning when i visit or take out a breakfast."
• "I've never had a problem at this Burger King so far. The place is clean, employees are nice and the food is good."
• "People are mostly friendly. If yall.havent tried the chicken deluxe u need to. Absolutely delicious 😋."

Cons:

• "Worst Burger King I’ve seen and Burger Kings are usually always the slowest of the fast food chains… That’s how bad it is."
• "And the staff was extremely rude."
• "The supervisor 'TRACY' is unprofessional, rude."
• "Mean people acted like I was a burden to them."
• "Very rude and dismissive and ignorant employees."
• "The cashier at the drive thru was extremely rude."
• "Rainbow haired girl working the window better learn some respect she's gonna get her self in situation running her mouth the way she does."

Order Accuracy

Pros:

• "My co workers and I go to this BK almost every Wednesday, never had a single problem and everyone is very friendly."
• "It's a well run Burger King so you should know what to expect, foods always been hot & fresh, rarely any issues."
• "Took a few minutes for each person to put an order in through the drive thru. Bless that managers soul for training two new people by himself, take our orders, and make our food by himself. Food was still hot and fresh. That's a true worker attitude door services."