The Greens on The Rooftop at Pier 17 Reviews Summary

Food Quality

Pros:

• "The shrimp served over couscous with a lemon sauce delicioussssss!"
• "The Buttermilk Fried Chicken - trust me!! We ordered quite a few things from the menu and really liked the fried chicken."
• "The apple fritter dessert was a standout!!"
• "The burger was amazing."
• "The food was very delicious."
• "The chicken was moist the curry sauce for the mussels was literally finger-licking-good and the salmon was awesome!"
• "The food (fondue) was the perfect snack."

Cons:

• "Food and drink were WAY overpriced."
• "The Chicken was dry and not tasty. It appeared to be microwaved."
• "The chef’s special for dessert was a gingerbread cookie man… not worth the money!"
• "Lobster Pasta was bland and lobster tasted pretty bad/old."
• "The food then comes and it’s as if it had been sitting in a warm fridge."
• "Every single thing is overpriced, considering the quality."
• "The food was bad, like worse than cheap fast food."

Service

Pros:

• "Tiffany gave me the best recommendations for wine and what to have as a appetizer."
• "The Staff was very friendly."
• "Our waiter Angel was so nice and funny, we ask him to take us some photos and we feel like in a photo session."
• "John was amazing and made sure that we were all well taken care of."
• "Thank u so much to the greens team."
• "The staff were really nice and quick with bringing the food out."
• "The customer service is phenomenal and extremely helpful."

Cons:

• "No water was offered and despite the waiter(?) hovering nearby staring at us, he never came over to ask if we needed anything (like water)."
• "They do kick you out after an hour and a half."
• "The service was disappointing (2/10) and the meal was served in a plastic box, hardly warm."
• "The service was extremely slow."
• "The waiters don’t have to do much work cause the orders are placed digitally on the app so they don’t even greet you at all or even bring you water."
• "Very rude staff member spoke to us regarding our question about their unlimited sodas."
• "I’m very displeased with the service and will not be coming back."

Atmosphere & Decor

Pros:

• "The design and decor is beautiful."
• "We had our private greenhouse which was a decent size for a group of 6 women with all their winter coats 😃."
• "Sophisticated, sensual and savvy. With spectacular views of Brooklyn and Queens across the East River."
• "The virtual fireplace is tacky."
• "Awesome decor, killer views. Fireplace makes it feel warm and inviting."
• "The ambiance is amazing."
• "Great place for a romantic date or a group party to dine out."

Cons:

• "Some weirdo, who did NOT work for The Greens, kept peeking in at me and my date in our cabin."
• "The display of the food takes away from the vibe."
• "The one of 3 lightbulbs wasn’t working and the whole set up looks and felt cheap."
• "Nothing wrong with the place but it’s waaaayyy more casual than they appear online."
• "Unfortunately the cabin we received (A4) was freezing and had no view."
• "Our cabin didn’t even face the view."
• "This was aesthetically pleasing. The takeout containers are hideous!"

Value

Pros:

• "The drinks were reasonably priced."
• "The portions were perfect to share with a friend and I felt extremely satisfied afterwards."
• "The drinks were expensive but they actually were basically 2 servings so that made it a more reasonable price."
• "The food is tasty but as they are served in disposable dinnerware it felt overpriced."
• "The food was good! It came out to us warm and flavorful."
• "They make a good blood orange margarita & everything we ate we liked."
• "You can enjoy a variety of dishes and cocktails in your cabin."

Cons:

• "Food is extremely expensive for the portions you get."
• "Having to pay $50 to reserve a cabin (with none of that contributing to the check) is a scam."
• "Every single thing is overpriced, considering the quality."
• "Very expensive for what you get."
• "The only negative note would be the reservation fee, feels pricey, it could be used as credit maybe?"
• "Way too expensive for what you get (views not withstanding)."
• "It’s not the best food and you pay $50 just to sit in the cabin to eat."

Reservation & Seating Experience

Pros:

• "I recommend making reservation around sunset so you can admire the beautiful views of the city."
• "What a great experience! We were greeted quickly and warmly."
• "We were greeted quickly and warmly."
• "I was very excited to get a reservation at this spot... only to get to the restaurant and be told they are having a private event so it is closed to the public."
• "Can’t say enough positive things. My only concern is it becoming too crowded and I won’t enjoy it as much."
• "Genuinely fantastic food, I was impressed both lunch times I've been here."
• "I came here tonight for a special 25 yrs. Old birthday, we had 6:30 reservations, got there around 6:45 exact, I had 3 reserved lawns, waited about 5 to 7 mins, but my party and I were immediately directed to the back where they were serving drinks for FREE, while we waited."

Cons:

• "They do kick you out after an hour and a half."
• "We arrived and were told we need reservations even though most of the tables were empty."
• "Was asked to leave while they were at 20% capacity when my reservation time 'ran out'."
• "We got the cabin for a $85 reservation; we show up 15 min early for it expected to wait to our time; instead we end up waiting over 30 min past our reservation time; which wasn’t great because we had plans after dinner."
• "Wouldn’t recommend coming here. While the food is decent, it gets served to each person 30-40minutes apart."
• "Please note if you are more than 15min late your reservation goes back on website for someone else to book - translation: you lose $75 so be on time!"
• "I was seated an hour later than my reserved time."

Environmental Consciousness

Pros:

• "Elated they switched to biodegradable plates/ napkins and bamboo utensils! ⭐⭐⭐⭐⭐"
• "Very eco friendly & conscious silverware."

Cons:

• "So much waste of plastic! The water bottles came with plastic cups."
• "It is clearly a ploy to have people pay $6 for bottled water."