ShopRite of Tuckahoe Reviews Summary

Staff and Service

Pros:

• "Her friendly demeanor and positive attitude have made my shopping experience here truly exceptional."
• "I love this place danny the night manager is awesome always helpful and available."
• "Cashier's were very friendly and helpful."
• "Very kind and courteous staff always willing to help and speed up the process."
• "Workers in Dairy & Orange juice very helpful, deserves a RAISE both of them, 1 male & 1 female!"
• "The Jamaican Lady whose from Kingston was So Helpful."
• "I wanted to express my appreciation for the outstanding service provided by one of the employees at this ShopRite."

Cons:

• "Definitely not up to par compared to Scarsdale, New Rochelle, or Pelham Shoprite stores."
• "The bottle return customer care service is very poor, unprofessional and poorly kept."
• "The Deli counter sucks the service there is slow."
• "The deli crew seems like they don't want to be there unprepared to make a simple hero."
• "It is sad that this place is in a good location but the service is very bad, specifically the recycling machines."
• "Customer service is horrible. Will never shop there again Manager needs to learn to how to handle situations then hide in office thinking things will go away."
• "The employees need to be taught better customer service skills."

Location and Accessibility

Pros:

• "It's conveniently located off I87 & the Sprain pkway."
• "This store is easy access from highway 87 and runs along Tuckahoe road which runs up to Central avenue making this a very convenient location for the neighborhood."
• "Parking lot is huge so parking is rarely ever an issue."

Cons:

• "The parking lot is always a mess."
• "Fiasco of a parking lot, you can get stuck in."
• "Parking lot is always jammed."
• "Not Enough Parking, Filthy Parking Lot."
• "The parking lot is a disaster with the main entrance right near the traffic light."
• "Parking lot is small for such a large store so you might have to wait for a space."
• "There is a free parking lot, but space can get limited when it is busy."

Cleanliness and Organization

Pros:

• "They close four hours every night for stocking and a thorough cleaning."
• "Very clean, well stocked, on site bakery!"
• "The place was clean and looked like they are fully stocked at all times."
• "Always clean."
• "Store was clean, products appeared fresh."
• "Clean supermarket with fresh fruit, veggies and Meat!"
• "Also very clean and organized."

Cons:

• "So unorganized, the meat section almost didn't even exist."
• "This shoprite is absolutely gross and the staff is rude!"
• "The worst supermarket in the Tri State area! If I could give this facility ZERO stars I would."
• "The place just looked messy and most of the staff were not helpful and just had attitudes."
• "Couldn't walk down an aisle or reach to grab items because merchandise all over the place in every aisle."
• "There are pallets blocking the entire meat dept."
• "Layout is not shopper friendly with super tight aisles and always crowded."

Product Selection and Pricing

Pros:

• "This particular Shop Rite carries pan sobao! A friend told me about it and I made the trip specifically for this item, which I have not seen at other Shop Rites in Westchester."
• "Very good quality products easy to locate items always have great bargains."
• "This is the only chain store that I know to have increased the range of products and brands."
• "Inventory is plentiful."
• "Their rotisserie chickens are still holding at $4.99! Last, but not least, the meat department has just about every cut you can imagine."
• "Always very good prices, significantly less than other supermarkets, and always well stocked."
• "The prices are good."

Cons:

• "It also was more expensive than other Supermarkets."
• "Shelves are completely empty as if a hurricane was coming."
• "Produce is awful at that location and isn't treated properly."
• "The meat section almost didn't even exist, and the meat that was there looked as if it was weeks old."
• "Also, beware for out of date and resealed products."
• "Out of stock on a lot of the sale items."
• "The store never has what I need!!"

Experience and Convenience

Pros:

• "Always been happy with this location."
• "Ist time shopping at this location in a while. Went early and wasn't too busy."
• "Open 24hrs every day."
• "Weekly sale items are plentiful."
• "The produce selections are fresh and plentiful."
• "If you go at night after 10PM you'll be pretty much in and out the door without waiting."
• "I love shopping outside the city especially here where there are always amazing prices and discounts."