ShopRite of Shrewsbury Reviews Summary

Store Cleanliness and Organization

Pros:

• "This store is so clean and organized."
• "Fanciest and cleanest ShopRite I've ever seen."
• "Everything looked so fresh. Shelves were stocked & almost every cashier lane was open."
• "It's always very clean and neat and the products are displayed properly."
• "This store is brand new and has been kept very nice and clean. Aisles are well labeled and employees are helpful."
• "The store is so clean."
• "The whole store is clean."

Cons:

• "Female bathroom are disgusting toilets are broken when you sit down …. Crap all over the seats."
• "Shelves were empty."
• "The produce section is limited."
• "Alpine pre sliced Muenster was out, decided to try World Class Muenster Cheese dated “Sell by 7/17/2022, and today is 7/11/2022: Dry as a bone, and falling apart."

Customer Service

Pros:

• "Anytime I had ever been inside the store, the employees are always nice and helpful!!"
• "The employees are great. I use their delivery service and their drivers are so professional and helpful."
• "Tommy in produce is such a nice guy."
• "Great staff there especially the butcher and the seafood lady."
• "The 3 staff members I spoke with were very friendly and helpful."
• "The nice girl Evelyn and Emily at the flower department helped me wrap my flowers and make them look so nice."
• "The BEST grocery in the area! The staff are helpful and friendly, the store is clean and well stocked, and checkout lines move quickly."

Cons:

• "The woman was rude. She stated 'we sell masks for $1'."
• "Everytime I go I usually hit curitsy booth and it's always the same two ladies the one with dark hair and bangs is the absolute worst person to have this position, she always miserable and has attitude."
• "The two young men at customer service are very obnoxious and making fun of others as they walk by is not professional."
• "Customer Service staff is very unhelpful."
• "The cashiers are rude."
• "Absolutely horrible management! They treat their employees unfair and with disrespect!"
• "Just got out of store. It is clean and well stocked but Customer Service staff is very unhelpful."

Shopping Experience

Pros:

• "Great selection of bakery items, hot and cold good bars, sushi is extremely fresh."
• "With club card discount decent pricing."
• "I kind of love this store. It’s not just a grocery store—it’s a destination."
• "Absolutely one of the most beautiful stores I have ever been in well-stocked great variety super clean friendly service amazing shopping experience oh and did I mention great low prices too."
• "Superb...unique...elegant...the total shopping experience and all with value and fair price in mind."
• "A great addition to the area! Huge new clean store offering just about anything you could desire in a grocery store!"
• "Great prepared foods for grab and go, health food section, bulk items and everything in between and all at great prices."

Cons:

• "Bumping into carts and others makes everyone involved irritable which can ruin an otherwise nice shopping experience."
• "Unfortunately I have had too many bad experiences with the shoprite from home department. Missing items, items so damaged they shouldn’t have been selected, waiting 40 mins past my pickup window."
• "Worst checkout experience ever. Too many full service checkout lanes closed."
• "Bring back the 30 or fewer self check out lanes. Ridiculous that I was pulled off the 20 or fewer because I had 24 items."
• "It always seems to be busy so experience can be daunting."
• "And with long lines at the checkouts it was nearly impossible to navigate the front of the store."
• "Too big and the employees are NASTY."

Pricing and Value

Pros:

• "The price is very affordable."
• "They are very reasonably priced."
• "The bowl and basket products are a good price and quality compared to name brand."
• "Some prices are higher, however, most of them are very reasonable!"
• "But still this is the best Eatontown/Shrewsbury has to offer so 4 stars for product selection and price."

Cons:

• "A huge step up from the Acme that went under, although slightly pricier."
• "Well, usually prices are better but after shopping today I saw an increase in some items."