"The Manager Wearing The leopard suit for Halloween Was Very Helpful She makes Her Customers Feel Better When they walk in And walk out I was down on this rainy Halloween and she Uplifted My Spirits...👍👍 Kudos To Her.."
"Staff is super polite an respectful you get your food fast and even the wait isn't that bad they be moving that line y'all lol fr tho."
"Staff is always friendly and polite."
"The employees were very pleasant,they gave the wrong order and was ok about changing the items long as I had the receipt they were smiling and very helpful."
"The staff were young and spirited; fun and helpful."
"I came for breakfast and their customer service was great. The staff was very polite and kept everything very clean."
Cons:
"Horrible customer service. Ordered using the app, and walked all the way over to this location. After arriving, saw that the lobby was closed."
"Real slow service and make a lot of mistakes in your food order you would have to check it over and over to see if it is right."
"Changing my review cause I encountered the rudest female there."
"I had a very bad experience with the manager. I made a Door Dash order that was delivered incorrect. When I called back the manager couldn't give me any information ... no napkins, straws and no manners"
"Horrible service. Unprofessional. Last time I visited the employees started fighting and using profanity."
"Why this Wendy's is so poorly operated?????? Manager Josephine is very unprofessional."
"Terrible the manager Crystal is a horrible human being."
Food Quality
Pros:
"The food was great which is probably due to the fact that this Wendy's is located in a high traffic area and as a result it is very busy so the food is fresh!"
"Their food is always fresh!"
"Great food prepared hot and fresh."
"Everything came out great especially the cheese fries and baked potato."
"The Southwest Avocado salad is absolutely yummy!"
"Food is great they follow instructions down to a T."
"Fresh burgers fries I had the cheese and bacon the first order was good."
Cons:
"However i almost did not want to order even with the A grade because as you walk into the establishment smells of dirty carpet."
"No worth the wait line, food is cold, give u the wrong order or drink after 25 minute wait."
"I ordered a hamburger with no bacon then they give me a burger with bacon on top of the burger tasting like it's been sitting there for a week."
"Every single item on a $40 order was cold and stale as if made hours prior and left sitting."
"All the nuggets are fried in the same grease so they all spicy ... Totally unacceptable!!!!!"
"I got two old, hard and dry chicken sandwiches that were completely inedible."
"Food is not prepared well, sloppy sandwiches and missing sauces or salad on burgers."
Service Efficiency
Pros:
"Went through drive thru, they were very fast."
"This Wendy's location is really quick and fast in the drive thru."
"The young man taking order was alright, was not very patient enough but considering the line I say he did a good job."
"This Wendy's moves extremely fast. Normally I only in line for about 20 minutes."
"The food was hot, and for once, the workers were working extremely hard, meeting each and every customer needs."
"My order was correct, nice and hot."
"Clean, quick and polite."
Cons:
"I waited over 30 minutes for my order."
"No management, saw a million cars in the drive through so I went inside to see 4 workers on break at the same time having a blast."
"Only one cashier when more than 10 people were waiting on the lane, and the same cashier was doing drinks as well."
"Food is good but the customer service is horrible, they’re super slow on the drive through."
"Always a long wait. They are disorganized."
"I was in the drive thru for 35 minutes."
"The drive thur lone was sooo long and it was moving soo slow."