"Ty was our server this evening and he was amazing !!!"
"I was well taken care of at Buffalo Wild Wings yesterday."
"Amazing food and amazing service. Ocquiel was such an amazing server."
"Had the best time today at BWW. My server PAM was amazing."
"yesterday we had the pleasure of having Alexis as our server, and she was phenomenal."
"Always have a wonderful time here. Food and service are very good and really enjoy the buy 1 get 1 on Tuesdays!"
"God bless the waitress Porscha. She is hosting as well as serving and has been running around the restaurant the whole night getting everything done as quick as possible."
Cons:
"Puts you on hold for over 10 minutes everytime you call, rude on the phone, takes the Order and gives completely wrong order."
"Our server forgot utensils, sauces as well as missing order items."
"25 minutes later NOBODY EVER CAME TO OUR TABLE meanwhile the manager & server are arguing about another table because a man left which I don't blame him."
"We arrived and we're seated within a minute... We never were served, offered drinks, never had an order taken, and no wait staff came over to us."
"The waitress NEVER checked on us the whole time we were there."
"Service was very very slow. Sat in the bar section. Waitress took about 20 min before greeting us."
"Service was bad… they sat us at a table we waited about 10min with nothing to look at meaning (we had no menus ) then it took another 15 min to get a soda and lemonade…"
Food Quality
Pros:
"I ordered the 6 piece regular with medium heat & french fries, which was quite good."
"The food was great. Came out in a very reasonable time frame."
"I really loved their hand chicken tenders and their delicious fries that went with this."
"Food came out quick, warm, and fresh."
"Best spicy garlic bone in wings I have ever eaten."
"The food was very tasty and optimally cooked. We ended up repeating our chicken wings order."
"i had the brisket tacos and loaded nachos, both of which were bursting with flavor."
Cons:
"Food is cold tables are dirty."
"The boneless chicken was dried out and unappetizing."
"We ordered wings to go... but the sauces were not that great."
"The wings are very over cooked almost too tough to chew."
"I ordered 2 order of 6 wings. Wings tasted off to me."
"The 'Bird Dawgs' product lineup is some of the absolute worst food I've ever had from a fast casual/ casual restaurant."
"The food came out utterly cold and insipid."
Management & Staff
Pros:
"Managers are very active and constantly walk around making sure customers are happy."
"The manager was also coming around to see if we were doing good or not and if we needed anything."
"I am sincerely grateful to general manager, Beena S. for my experience with Buffalo Wild Wings."
"We asked the manager by the name of Aisha to come by to compliment Alexis and Aisha was BEYOND GREAT AND FRIENDLY!"
"The manager was first class in handling it and making the situation go from negative to a positive in a split second."
"I love this place !! Aisha the manager is a sweetheart!"
"The staff was very professional and took care of us nicely despite how busy it was."
Cons:
"The lack of professionalism displayed at this restaurant last night was truly a disappointment."
"Love this place but I’ve never seen something so unprofessional from employees."
"The bartender Juli was very nasty and rude."
"the manager was unhelpful. He was rude and irresponsible, and insisted our party had to pay a $130 gratuity fee despite the terrible service."
"Management isn't much better, and doesn't really care while trying to make you thinking they're doing you a favor while doing as little as possible."
"BWW MGMT, this cannot be the first occurrence if they felt so comfortable to make an ENTIRE restaurant full of paying customers and dedicated staff so very uncomfortable without thought of consequence."
"The service here is horrible. Had to wait a long time to be seated."
Atmosphere & Cleanliness
Pros:
"Finding a seat here is like seating in boeing 777."
"Service is good. If you come during a good game, there usually is a good crowd and the atmosphere is euphoric."
"The atmosphere was amazing."
"We had excellent service here. This location is amazing and the staff is super friendly."
"The music and the selection of sports to be viewed made it more than just an eating experience."
"Fantastic service. It’s clean, spacious, and all of the staff was incredibly sweet and friendly."
"Very clean and family friendly atmosphere.... Will definitely come back."
Cons:
"This place was dirty & very disorganized so we also walked out & will never return."
"I am also disappointed with the atmosphere. Instead of families enjoying their meals multiple people are just looking around waiting on food or their server."
"There was a worker who kept staring at us and it made us feel very uncomfortable."
"Nothing to write home about. This place used to be a vibe but it was practically empty for a Monday Night NFL football game."
"Disgusted with this place!! Very unorganized horrible service every single time I come."
"Noisiest restaurant I have ever been to, service was slow, but then its Sunday and it was packed with football fans."
"The atmosphere was great. Not overly crowded with a bunch of wild people."