Ruth's Chris Steak House Reviews Summary

Service

Pros:

• "Charles took great care of us."
• "The customer service at Ruth Chris was phenomenal."
• "Service was exceptional … he was very kind, personable and professional."
• "Our server, Charles, made our visit a 10 star experience from start to finish."
• "Our server Charles was one of the best - if not the BEST servers I’ve ever experienced."
• "Our service was excellent. Thank you, Charles and to your son as well."
• "Charles, our excellent server... was attentive, personable, and made the whole evening feel special."

Cons:

• "Service is usually really good, but tonight it was awful."
• "We had a waiter who I believe was named Rodney he spoke so low you can hardly hear him."
• "The wait staff is fine. Quick service. Great chopped salad. Problem is, the NY strip sucked."
• "The one problem I’ve had with this location is every time I have ordered the bone in filet mignon and ask for it well done it’s always came back cooked medium."

Food Quality

Pros:

• "We always love the steaks and appetizers in Ruth Chris."
• "The food was great, my waiter Emilio was excellent."
• "Food is always fantastic!"
• "The food matched the service."
• "The food and drinks were delicious."
• "The food was delicious, the drinks were amazing and our valentine day was memorable."
• "The food was great as always (we shared the Porterhouse which was perfect)."

Cons:

• "I wish the Lobster Mac & Cheese had the toasted breadcrumbs and melting cheese topping I received the during the soft opening of the restaurant."
• "The food/experience not on par with the price."
• "As delicious as the sweet potato pecan crusted casserole was, it is incredibly INCREDIBLY sweet."
• "Our calamari was little rubbery, lamb was a little too charred, and the pieces of lobster on the mac and cheese were very dried out."
• "No real flavor other than the butter it was sitting in. Underwhelming presentation."
• "The bread pudding isn’t good at all."
• "The Mac and cheese was just ok and could use a bit more flavor."

Ambiance

Pros:

• "The ambiance was warm, friendly, inviting, and exuded a charming elegance."
• "The ambiance was impeccable."
• "The atmosphere is cozy and creates a perfect setting for any special celebration."
• "I loved the ambiance of the restaurant."
• "The ambience was amazing."
• "The ambience is GREAT!"
• "Had a nice experience dining here. The atmosphere is warm & the staff were friendly."

Cons:

• "It’s fine but nothing that amazing in the main dining area."
• "The main dining room is a bit tight with servers and guests walking, just slightly too close to your table."
• "Interior on the dark side."
• "Salads a little whimpy."

Value

Pros:

• "The meals for our girls were fantastic value and they finished everything!"
• "Ruth chris offers more than steak. They have seafood options in even a vegetarian or vegan option upon request."
• "Parking was convenient and free directly across from the outside entrance."

Cons:

• "The food/experience not on par with the price."
• "Not worth the price."
• "Steakhouse prices are astronomical which is to be expected but RC is just not a 5 star place."
• "I just felt like for the amount of money I spent the food wasn't that spectacular..."