Princeton Tuxedo Reviews Summary

Customer Service

Pros:

• "Carlos is awesome! He gave us great advice, had an awesome selection, and was very reasonable in pricing and return terms."
• "The staff went above and beyond for my brother’s wedding."
• "Owner Angelica Cruz and her staff are phenomenal with A+ customer service and experience."
• "Every time I need a tuxedo for any occasion, this is the place I come! Great customer service and cheaper prices than other places."
• "Carlos is super friendly and will not try to get one over on you."
• "Carlos made the suit rentals easy and stress free."
• "He is very responsive to emails and all your questions."

Cons:

• "Really a shame how unapologetically incompetent people can be."
• "The customer service was horrible. The guy was not friendly."
• "I went to this place with the groomsmen & my husband for our upcoming wedding... The guy had an attitude. I felt like my opinion didn't matter, he kept correcting me in the rudest way."
• "When I complained the boy working there laughed."
• "Terrible customer service. It would make sense that if one wishes to rent a tuxedo for $160 that he be able to at least try it on."
• "This is under new management and they not only gave me the wrong color tuxedo, but the wrong color shoes."
• "DO NOT SHOP HERE! GO TO SHAFFERS TAILOR ON RT1"

Product Quality

Pros:

• "The tuxes were great quality and in perfect condition."
• "Tux came out perfect despite him just sending Carlos his measurements."
• "The quality of both services and products were out of this world."
• "Our guys looked fantastic for the wedding and received so many compliments."
• "His tuxedos were a great fit for myself and my groomsmen."
• "The quality of their clothes were of premium quality also."
• "The tuxedos we rented were great quality and fit perfectly."

Cons:

• "The rental prices were as if we wanted to purchase! Not worth it, honestly."
• "The prices were quite expensive for a shirt pants and suspenders 120."
• "There was only 1 pair of those specific pants in Stock, which sucked."
• "Another customer was there and they gave her the wrong tie."
• "You should go to another tux place before going here."

Selection and Availability

Pros:

• "They have everything in stock for you to try on (you are trying on the actual tux, not just a fitting suit)."
• "They have so many shades of grey."
• "They have all the latest styles (slim fit pants) and vests of any color."
• "We were blown away by his selection, the prices, and how accommodating he was."
• "There is an ample selection of Tuxes in the store."
• "They have a fantastic selection of tuxedos with modern and traditional styles."
• "Many options and styles!"

Cons:

• "Would highly recommend Chaz Ma Tazz. It is only a few minutes away and the customer service is amazing!" (implying a negative comparison to Princeton Tuxedo).