LA Fitness Reviews Summary

Equipment Quality

Pros:

• "Been to a few la fitness’s now. Good array of equipment."
• "Although the weight stacks were not always stacked 100% appropriately, I never had an issue locating the weights I needed while I was working out."
• "They have a ton of spray bottles so you can keep one with you to wipe down machines when you're working out."
• "The weight section is great and enjoy the heavy bags in the studio."
• "The pool is quality and the facilities are clean."
• "Very clean facilities and all areas (cardio, weight lifting, class rooms) are flawless."
• "The facility itself is clean and has a lot of options."

Cons:

• "The gym equipment breaks down frequently with almost half the cardio equipment being unusable."
• "Running on a treadmill in this gym is a safety hazard because of the noises they make."
• "The machines are worn out some even broken."
• "Visited next week more than 50% of Machines are not working."
• "Half the machines don't work."
• "Half the equipment is broken and never fixed."
• "Most of the equipment is either broken or on its way to being broken."

Cleanliness

Pros:

• "Facilities are nice and clean, unfortunately employees are very unprofessional."
• "I do like how clean this gym is it's very clean."
• "gym was super nice and clean definitely recommend stopping by and checking it out"
• "Never see a spec of dust on any of the weights or workout equipment."
• "One of the cleanest gyms I’ve ever been to. All the machines work which is unusual for La fitness."
• "Vending machines available, neat locker rooms and showers."
• "Great staff, NEW cleaning janitorial staff which was needed, excellent classes."

Cons:

• "The facility and a constant low level smell of sweat and the equipment is rather tired."
• "The place is filthy and the majority of the cardio machines are out of service."
• "Worst, dirtiest, most broken gym I've ever walked in."
• "This place is outdated and generally dirty."
• "The bathroom is usually smelly or has overflowing trash bins."
• "The showers and locker rooms are filthy."
• "This gym is disgusting."

Staff and Management

Pros:

• "Have taken Zumba and body works classes here and instructors were good."
• "The classes that are offered are professional and well-taught."
• "Madison, Todd and the rest of the staff make you feel like family here."
• "I was greeted by two pleasant gentlemen that were both very accommodating."
• "Staff is friendly and engaging."
• "The employees are all very friendly. I always see Monty, one of the trainers, going around talking to members and giving advice."
• "Everyone that works there is really great! New front desk staff is excellent and the managers really care about their members and their concerns."

Cons:

• "Management did not care. Avoid this gym if you’re thinking about joining."
• "The worst part is no one who works there even cares."
• "The operation manager is beyond useless and should be replaced."
• "Facilities are nice and clean, unfortunately employees are very unprofessional."
• "LA Fitness Management does not require masks. 25% of people working out don't wear masks and nobody says or does anything about it."
• "Estella (new manager) is a nightmare. Extremely unfriendly and was never willing to help out."
• "Manager is full of lies and fake promises."