"Clean, lot's if cleaning supplies available, variety of equipment, great atmosphere."
"Located between 3 stories, lots of windows, tanning beds and massage chairs and at least 4 bench presses."
"After having a Total Knee Replacement and Back issues this is the perfect place to for rehabbing and getting a workout in, not crowed, clean and the staff is very pleasant."
"The staff is friendly, bathrooms are clean, and sanitization equipment is available to customers everywhere in the gym."
"Very clean gym and it is true no judgement zone 😊💖."
"Bathrooms are very clean."
"The whole place is always clean and tidy and the locker rooms/showers/restrooms are always in good shape."
Cons:
"The place is kinda dirty esp the tanning beds."
"HVAC on the boy bathroom above the ceiling clogged with dust and the tiles wall are loaded with lint."
"the ladies locker room area is disgusting; probably the dirtiest locker room area i've seen at any planet fitness."
"Machines are very close together... bathroom/locker room is dirty, changing room have holes in ceiling."
"The women's locker room was dirty had a funky smell and was very uncomfortable to be in."
"Locker room same, poop in the shower, broken hair dryers that no one ever cares about."
"The woman’s locker it’s always dirty, smells bad and missing hand soap."
Customer Service
Pros:
"Julio, who seems to be working every night is the man! He has helped me with everything in the gym."
"Staff is friendly and accommodating."
"The staff is very helpful & friendly."
"Staff is caring, helpful & courteous."
"The staff have always been exceptionally friendly and courteous!"
"Crew was nice and as friendly as New Yorkers get."
"The staff is very nice, helpful and courteous."
Cons:
"Cinthia the manager is the rudest and most unhelpful person."
"They charged me an annual fee and an extra month after I had already asked to cancel months ago."
"The employees didn’t want to get the supervisor and didn’t want to take responsibility."
"The guy who works for night shifts at night is very rude and lazy."
"The overnight front desk guy has an attitude."
"The front desk attendant was extremely rude to multiple people."
"The guy at the front desk is so rude."
Equipment & Facilities
Pros:
"Clean, lot's if cleaning supplies available, variety of equipment, great atmosphere."
"For strength training plenty of free weights and benches, battle ropes and cable machines."
"A perfectly good gym! Has all the amenities I need -- a whole floor dedicated to cardio machines, another one to weights."
"Everything is new and not worn down. And a much wider array of equipment that I can use."
"Home away from home. Has one of the better and spacious black card spa area."
"The vip lounge has tanning booths, massage chairs, hydromassage chairs, body enhancement room."
"It's got a great variety of machines, it isn't cramped at all."
Cons:
"The negatives is that the stairmaster machines have been broken for SEVERAL months."
"A lot of equipments are not operational, not getting repairs, I come every day and watching it go down."
"The machines are fine, although not very well maintained, the linings of some of them are damaged and it smells bad all the time."
"Everytime I come here the equipment is broken or just not there."
"Although some didn't work but there were no signs saying so."
"The machines are always down."
"Gym equipment & Machines are always broken, they claim they fix them but they literally never do."