Jarons Furniture Outlet- Lumberton Reviews Summary

Category: Furniture store

Address: 1710 NJ-38, Lumberton, NJ 08048, USA

Phone: +16092886864

Rating: 4.7
based on 251 reviews.

Customer Service

Pros:

  • "Val was wonderful and helped us along the way."
  • "The employees here made it easy and pleasant to find all of the furniture I was looking for."
  • "Aaron at Jaron’s is wonderful! He helped us pick out a beautiful living room set!"
  • "Ms.Valerie is extremely outstanding."
  • "The staff are knowledgeable and aren't over the top."
  • "Valerie was fantastic! She helped me when needed but didn't prester me and was friendly and professional."
  • "The staff is so helpful and knowledgeable and listens to what you want and need."

Cons:

  • "Don’t waste your time or money!"
  • "Fine until you need to use the warranty. Then you're given the run around and waiting several months before anyone comes out to fix your broken couch... That broke 2 months after purchasing. Will never buy from there again."
  • "Do not buy from Jarons as all their furniture is very cheaply made."
  • "Felt your company was a level below other competitors of yours."
  • "I have to say, I am very disappointed in Jaron's follow up service."
  • "Disappointed in customer service: as a loyal customer of Jarons over the past several years, I was disappointed that we could not get our down payment back when we cancelled an order for a couch."
  • "Some employees make very rude remarks such as suggesting and trying to sell a lingerie chest for my 8year old."

Delivery Service

Pros:

  • "The delivery was on time. The two men were friendly, neat and very professional."
  • "The delivery went smoothly and was right on time."
  • "The delivery was excellent."
  • "Very easy to work with as far as delivery...they take their time n answer all questions when looking for furniture."
  • "Even the delivery guys were on time and friendly."
  • "Everyone was so helpful and kind and the delivery was on time and quick."
  • "The delivery guys were ON TIME AND VERY GOOD at setting up my furniture with ease & quickly."

Cons:

  • "It’s been less than a year since I purchased my set and I have defects with the recliner."
  • "Bought furniture in July 2017 that already needs replacement cushions on both pieces."
  • "So of my furniture that was supposed to be delivered was not on the truck (my 2 night stands)."
  • "Still haven’t received anything for the damage amor/dresser and we haven’t received the pieces to the entertainment center."
  • "We ordered an entertainment center from them over two months ago! Some of the parts came in damage."
  • "We also bought a amor/dresser. That came in damaged!"
  • "The dresser to our room has a huge dent and chip it in, our son's bed rails were not delivered."

Product Quality

Pros:

  • "I LOVE my new sectional."
  • "The deal was sealed when we found the -exact same furniture- that we were planning on purchasing at a different store for ONE THOUSAND less."
  • "There was a huge selection of upholstery fabrics to choose from and coordinate fabrics for throw pillows."
  • "The furniture we bought was top quality."
  • "Their prices r reasonable n their furniture is solid n made sturdy n long lasting."
  • "I LOVE my new 3 piece sofa set. The comfort, quality, and style are all great."
  • "Prices are amazing. Quality is excellent. Super friendly and knowledgeable staff."

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