"Amy was such an amazing helper I was really struggling with figuring out how to use certain machines but she went out of her way to demonstrate how to use it."
"Anthony was very helpful and explained to me the options the gym had available perfectly! Very good employee!"
"Eric and John are the best! Super friendly, helpful and accommodating."
"Eryk is by far the best employee here. He was very helpful and was able to show me everything about planet fitness."
"Awesome staff! Sheila gave me a tour. She made me feel very comfortable and has motivated me to get started on my fitness journey."
"The staff is super friendly! They greet you every time you walk in through the door and say goodbye upon exiting."
"I received excellent service from John, Angel, and Alejandro. They are all fantastic coaches—professional, helpful, and skilled."
Cons:
"Worst communication I’ve encountered, the manager is unprofessional and could not comprehend my concern then he directed me to corporate."
"The staff is obnoxious with the bell."
"The staff was not at all welcoming."
"A club manager by the name of Alejandro didn’t allow me to come in and I don’t know why."
"Upon entering, I was greeted by a sour-faced front desk person."
"The staff is so kind."
"The Planet Fitness of Woodland Park is the best Gym around. The cleanness and service are SUPER!"
Cleanliness and Maintenance
Pros:
"For $10 a month it's a great deal. Everything there is clean and well ventilated."
"Is very clean, and there is always machine for you to use, you don't have to wait for no line to use a machine."
"Clean, not crowded. Hydro massage and tanning is a nice touch."
"I find it very good whether it’s for a quick work out or working out hour after hour a lot of good equipment."
"The gym is always very clean in the morning. Anthony is very professional and he always makes sure that the gym is clean and that everyone is good."
"Amy continuously ensures the cleanliness of the facility, greets us in a nice and welcoming manner."
"The locker room looks like a really nice hotel. Clean as a whistle."
Cons:
"At times, the machines and the spaces between machines are super dusty."
"The bathrooms are so dirty they haven’t been clean in 4 months that's how long I been coming to this gym on a daily basis."
"Biggest disappointment here are the bathrooms."
"Broken machines that do not work properly and some ab machines make a very loud squaking sound of ducks throught the gym."
"Half the machines are abused and run down."
"Those machines not being cleaned after every use either."
"This place is filthy. I always rate gyms on their bathrooms."
Accessibility and Convenience
Pros:
"It's a nice gym, but it's only useful if you go at 6 in the morning. It is very crowded in the afternoon and evening."
"I like the gym I’m a night person so the hours work for me price is good it’s very clean they could use a few more working stair masters up front one always seems to need maintenance otherwise good over all."
"It is a good gym for people on a tight budget as the membership prices are great. The massage chairs are pretty good too."
"I love working out there for hours. I can spend as much time there and no one would say anything negative to me while every other person is to their own and dont bother you."
"This is an excellent Planet Fitness, especially if your focus is using the treadmills, ellipticals, and bicycles."
"Great location! Staff is very friendly and helpful."
"It’s the closest one to my house and it has parking."
Cons:
"The two gentlemen were unable to help me with my request because I didn't have a blank check or slip of paper with a routing and acct # on it."
"Don't trust this place! Don't give a gym access to your bank account."
"First, I was never informed that by joining this location I would be restricted to only the Clifton and woodland park locations for unlimited access."
"Was told locker room is 'fully open with the exception of showers'. Come to find out lockers are also unavailable to the public."
"No hot water here. Was using my member benefits while I travel and needed the shower facilities."
"I don't understand why I need to bring a check... just to be told that they charged me the 20.00 fee but if I don't bring a check or direct deposit paperwork they won't let me come in."
"Could not find the common leg abduction/reduction? machines."