The Cranbury Inn Reviews Summary

Category: Caterer

Address: 21 S Main St, Cranbury, NJ 08512, USA

Phone: +16096555595

Rating: 4.2
based on 139 reviews.

Service

Pros:

  • "Sean was our waiter and he was very attentive."
  • "Service this time was, very good and well timed."
  • "Our server, Guy, was very friendly."
  • "Staff was very attentive and courteous."
  • "Our server, Guy was great. Very attentive and friendly."
  • "Our server Victoria was very attentive to our table, she is a very positive person and an asset to your establishment."
  • "The service was great."

Cons:

  • "The Service started out with us not being seated where we wanted, and ended with the food being so bad I could not even stomach it."
  • "The poor staff was trying but management doesn't give a s###."
  • "The cocktail hour was understaffed despite the bride asking in advance for more bartenders to ensure there were no lines at the cocktail hour."
  • "We had to beg all the bus boys for water and soda."
  • "Server had to be asked multiple times for soda, couldn't even get a water refill, till I got my check."
  • "Staff was slow too."
  • "Service was also quite slow. Took 35 mins for our food to come out."

Food Quality

Pros:

  • "The brownie was like eating fudge. So wonderful."
  • "The food was really excellent."
  • "The fish and chips were fresh and filling."
  • "The filet mignon was amazing and the chicken parm was cooked perfectly!"
  • "Each dish is a work of art, both visually appealing and bursting with flavors that dance on your palate."
  • "The food was delicious and the service was good."
  • "The food here was excellent."

Cons:

  • "The food being so bad I could not even stomach it."
  • "Salad was horrible - the raspberry vinegarette tasted as if the oil was old."
  • "Food was cold, French toast dry, sausage links hard."
  • "The food is excellent, especially the crab cakes, coconut shrimps, and others."
  • "Food was absolutely disgusting."
  • "The food was of poor quality."
  • "Food is bland and overpriced."

Ambiance & Decor

Pros:

  • "The inside decor has paintings relating to our president George Washington and artifacts from the civil war period."
  • "The bar is very welcoming and the bartenders are great."
  • "I was instantly charmed by the warm and inviting atmosphere, and beautiful antique accents."
  • "The party room had two levels, the second being a nice wrap around balcony, and had a warm, log cabin feel."
  • "Nice historic old inn."
  • "The atmosphere was rustic chic, loved it, beautiful decor."
  • "The restaurant is charming and definitely has an old world feel that I appreciate."

Cons:

  • "I miss the antique classic look and feel of the old bar."
  • "The décor was nice but in the daylight the place showed its age, and dust."
  • "It just seems as if they have sold out."
  • "This building is so old that it needs to be demolished and rebuild because while we were dinning the ceiling was leaking."
  • "They really messed up the whole feel of this great place. Cold interior, bright lights and no decor at all!"
  • "I'm really disappointed with the decor. It used to be so charming."
  • "Decor looks like a stuffy basement."

Management & Staff

Pros:

  • "Every employee at Cranbury Inn was so accommodating...and not to mention the food was delicious!"
  • "Every member of the staff was very gracious, helpful, attentive to detail, professional."
  • "Heather, the bridal party attendant, was so great to us and made our morning getting ready absolutely perfect!"
  • "Our personal waitress made a connection with each of us in a way that made us feel she cared that we got our dishes exactly as we ordered them."
  • "The staff is always friendly, always ready to help, and they really make guests feel welcome and comfortable."
  • "Excellent service and staff."
  • "Friendly staff and would definitely recommend to anyone looking for a beautiful place to hold a family gathering!"

Cons:

  • "The owner was very rude about a reservation."
  • "The owner was very rude to my Mother the second we walked in over a minor seating issue."
  • "Tom the owner does not care about anything. Very selfish person."
  • "Management is disorganized and unhelpful."
  • "The banquet manager was less than helpful and at times even rude."
  • "The way the owner speaks to his staff and his customers is horrible."
  • "The manager wasn't the nicest and told me they were working on it and brushed me off."

Value & Pricing

Pros:

  • "Would absolutely go back again."
  • "We will be returning."
  • "Would definitely recommend having a party there."
  • "Also the cheapest if you are looking to have everything possible (multiple full bars, table service, and didn't charge us for those who didn't show up)."
  • "Would highly recommend to anyone staying in the area. We will definitely be back."
  • "The prices were actually very very reasonable for the area."
  • "We will be back."

Cons:

  • "Never again with this place."
  • "Avoid at all cost...$50.00 a head for no food..no plates..no utensils...2 empty pots of coffee."
  • "Who in there right mind spends 25 dollars a person to eat one re heated dried up waffle."
  • "Overly priced. Stay anywhere else. Do not recommend."
  • "Disappointing experience this past New Year Eve. $75 per person with a cash bar and a DJ."
  • "They must have been understaffed, which is not necessarily their fault, but understaffed and over booked didn’t work out well."
  • "They repeatedly ran out of food at the buffet, plates and cups also ran out."

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