Buffalo Wild Wings Reviews Summary

Service

Pros:

• "I had wonderful service. John took my order, he was very polite and accommodating."
• "Hands down the best buffalo wild wings in the state! The management and staff are amazinggggg here and always take care of me."
• "Our server was both friendly and very efficient."
• "Our server Paris was an overly nice and kind person!"
• "Our server was awesome and attentive!"
• "The waiter did a great job."
• "Service is good and friendly."

Cons:

• "The girls bringing the food from the kitchen were rude."
• "1 star is the lowest I could go but I’d give this place 0 stars, absolutely worst service picking food up."
• "The server never asked if we needed any refills or anything."
• "totally unacceptable, wont be coming back here."
• "Customer service is non existent for walk in Togo orders."
• "Service was so slow we got here at 5 and were late for our 7pm movie."
• "The service was slow. The waitress was rude to my mother and family."

Food Quality

Pros:

• "The food was really good!"
• "The food she recommended was great."
• "Food portions are large and prices are easy on the wallet."
• "Excellent food. The wings and sauces complemented each other nicely."
• "The wings were tender and reasonably tasty."
• "Burgers were perfectly cooked, fries and onion rings were excellent."
• "The Asian Zing sauce is delicious too!"

Cons:

• "Didn't give us the apple juice and fries for my kids meal."
• "The wings barely come with sauce anymore the boneless chicken bites were dry and overcooked."
• "The chicken nachos was so dried, cold and no chicken on it smdh."
• "Chicken really isn't that good. Boneless wings were burnt and the breading was rock hard."
• "Please don't order the Buffalo chicken salad. It was too many romaine wedges and not enough Buffalo chicken pieces."
• "Food takes way too long, then it arrives cold and flavorless."
• "It was thin, overcooked, very dry and hard to chew."

Atmosphere

Pros:

• "I love BWW.......The bar is the best and there's never a lack for something to watch!"
• "Great bar atmosphere but the wings aren't only so so."
• "I like this place, if you like noise there is a bar and additional seating by the bar."
• "The place was packed. It’s more of a younger crowd though or at least that’s what it seemed like."
• "Great place to hangout and talk over drinks."
• "The food was delicious and environment was very exciting."
• "Great experience. Clean with hand sanitizer readily available."

Cons:

• "We were sat at two filthy tables and walked out."
• "The place was dead."
• "Shame on Brick, won't be back."
• "This place is awful, they are terribly unprofessional and rude."
• "On top of this the acoustics in the place are terrible - we couldn't even have conversation."
• "We were rushed out at the end of our dinner, never offered boxes."
• "They have really dropped in quality lately."

Management

Pros:

• "The manager apologized to me and said they had just added sweet tea to their menu and the bartender didn't know about it."
• "The manager, Joe, has been so helpful and amazing throughout this long and frustrating process."
• "Even John the manager came and welcomed us as well."
• "5 stars for the service, from the young man who sat us to our server Brittany right down to the manager."
• "Manager came over was very polite, she took it off my bill."
• "Both the waiter and the manager were very warm and friendly."
• "We had such an awesome time at Buffalo Wild wings. Our server Jason and supervisor IVAN awesome team members."

Cons:

• "It took a long time to get the tech support issue resolved, many phone calls."
• "The managers I spoke to were extremely rude, one even laughed at me saying I don’t know what you want us to do!"
• "The manager threw the food in the trash in front of him and accused him of being rude to her employee which never happened."
• "He rectified our situation and worked with me every step of the way."
• "Brick location was the worst place I ever went to, the manager discriminated against me."
• "We have been waiting over 20 minutes for dessert, and our waitress is nowhere in sight."
• "The service was all wrong she bought out appetizers with our food (why) just rushing for no reason."