Escape the Room Philadelphia Reviews Summary

Room Quality

Pros:

• "Everything was high quality and the rooms were clean."
• "The room was well maintained and really cool!"
• "The two rooms within the one experience looked awesome."
• "The room itself was really well put together. Great touches for the theme throughout."
• "The room was nice and well decorated. Many surprises."

Cons:

• "The room is desperate for an update."
• "The room itself was awful, there were rusty nails, useless clues, broken locks, and the floor was uneven & coming apart."
• "The room itself looked like it hadn’t been cleaned, especially vacuumed, in weeks if ever."
• "In the room itself, many false clues appeared indistinguishable from real clues and wasted a LOT of time."
• "The room itself could have been better--some red herrings left over from previous puzzles, some clues that were a little too random."

Staff and Service

Pros:

• "The staff here makes it. Super friendly."
• "Staff was extremely laid back and fun to be around!"
• "The front desk staff was cheerful and good-natured."
• "The easy demeanor of our room-master welcomed us as we introduced ourselves."
• "The staff were incredibly helpful and they were so nice."

Cons:

• "The tall skinny lady with the short blonde hair was rude."
• "SO DISAPPOINTED with whoever worked tonight and how they handled the situation."
• "The lady started the timer when she felt like it, all of the guests weren’t in the building yet so unprofessional."
• "The host was not fond of it and continued with the worst attitude I’ve yet to see in customer service."
• "The real reason for the 1 star though is our game master. She couldn't have been more disinterested."

Game Experience

Pros:

• "A great team building exercise."
• "It was so much fun though and the game was very well thought out."
• "What a great activity to do with our friends for one of our friends birthday celebration!"
• "Very creative and interesting and a great mental challenging."
• "The puzzles really made me and my group analyze every inch of the room and to our surprise, it had a hidden door to get into another room."

Cons:

• "The locks didn't work on the first try."
• "There was actually no right flow of puzzles or clues and we ended up going back and forth between the rooms."
• "Also, there was a VERY intricate puzzle involving electricity that didn't work properly and derailed us a little bit."
• "Several puzzles require knowledge from outside the room that you have to either figure out through a bunch of trial and error."
• "Some puzzles get solved and then nothing happens so you waste time trying to figure out what to do with it."

Value and Accessibility

Pros:

• "You get your wallet's worth with each of the E-rooms."
• "The puzzle was challenging but we escaped the room with 20 minutes to spare."
• "It's not just about escaping; it’s about the stories you’ll tell and the laughs you’ll share."

Cons:

• "Cool room, too expensive."
• "Worst escape room we've ever done and one of the most expensive."
• "Arguably fun, conceptually interesting, however the price is too high."
• "The only reason it is four stars from me instead of five is because the setup is a little low rent for the $28 admission."
• "The venue was difficult to find (there is no signage)."