Escape Rooms Connecticut Reviews Summary

Game Master

Pros:

• "Our game master Taylor was perfect for our group."
• "Taylor, our gamemaster, was wicked cool and tailored the experience to fit our style."
• "Jordan was a really great game master, and knew exactly when we needed a little push."
• "Kara, our game instructor, was phenomenal! She was upbeat, cordial and provided just the right amount of guidance."
• "Jordon was our game master for 3 out of 4 rooms and he is amazing."
• "The employee Darell made our time there 10 times more fun and comfortable."
• "Taylor, our Game Master, was phenomenal!"

Cons:

• "Many times the GM had to tell us we had the answer right but to do it again faster, slower, different."
• "Our game hostess would tell us if we were on the right track or not."
• "Also our time had to be stopped and the puzzle master had to come in to wiggle the pieces around because it was finicky."
• "We were misled at the start by the puzzle master."
• "We were misled at the start by the puzzle master."

Room Quality and Design

Pros:

• "Amazing designs, multiple atmospheres to choose from."
• "The decorations were really well done and made you feel very immersed in the story they created."
• "Their rooms are very quality in theme, story line and construction."
• "The setup and puzzles were immersive and very well done."
• "The room was perfectly eerie and I really enjoyed how immersive it was."
• "Very immersive, beautiful props and design, very clever puzzles."
• "The room we did (Stolen Relic) had an elaborate design which offered an awesome experience."

Cons:

• "The theming felt cheap (normal door with a doorknob that had some plastic decor glued to it)."
• "Just felt like the puzzles were done in a way that doesn't hold up to use."
• "The very first area and puzzle seemed not well thought out... there is potential for splinters or injury on a nail due to a bad design and clue."
• "The other room Sector X suffered from some of the same issues... the theming felt cheap."
• "For The Stolen Relic there were several labels around the whole room, from do not touch, to type slow, dial fast etc."
• "Most parts of the room didn’t work properly or were missing or broken."
• "Did the stolen relic. Most parts of the room didn’t work properly or were missing or broken."

Staff and Service

Pros:

• "Kenisha was Fantastic! Julie you have a Great manager at your facility."
• "Staff was excellent, professional and knowledgeable."
• "The staff is wonderful. Very knowledgeable and helpful."
• "The staff was professional and totally dedicated to making sure we had a good time."
• "The staff were welcoming and friendly."
• "The staff is helpful and fun."
• "The staff were wonderful and helpful. We completed the Asylum room (with less than 5 seconds to go!) and it was awesome."

Cons:

• "Although it was a creative room, there were glitches."
• "Some things did not work which we were warned about before we started."
• "Although it was a creative room, there were glitches. Lamp not working, things not opening up when we had it right."
• "My constructive critique would be that sometimes even if you got the riddle right the sensors wouldn’t pick up on it & the Worker would have come in and fix it."