Wingstop Reviews Summary

Food Quality

Pros:

• "Great wings!!! They arrived steaming hot and exactly how we ordered them."
• "The wings were good."
• "They have amazing quality wings love the food everytime i go im full and satisfied 💯"
• "Oh my goodness, I've got two words.... Mango Habanero!"
• "These kids making the wings are amazing."
• "I finally got Lemon Pepper Wings fried hard."
• "But they got EVERYTHING right. This will not be the last time we order from y'all!!"

Cons:

• "I got the garlic parmesan and they were absolutely disgusting."
• "Wings are small overcooked dry and the sauces are weak flavor sucks!"
• "Wings were salty and I mean VERY."
• "The wings are ok, but the fries is horrible. So salty."
• "They were so small they looked like pigeon wings??"
• "The lemon pepper sandwich was a disappointment and rip off for the price they're making everyone pay."
• "The boneless chicken were nasty and salty."

Service

Pros:

• "The manager was my cashier 'Robert' and his customer service was amazing."
• "Because I frequented here a lot, I once experienced being extended an professional customer service experience after a minor mistake of the staff."
• "Awesome Wings! I order from here on Door Dash, never been inside or interacted with staff but I can tell you my order is always right and they package it beautifully."
• "Just got some wings today and the ladies were thorough and kind."
• "The staff was friendly and the atmosphere was very clean!"
• "They actually gave us cheesecake for free."
• "I’ve worked at this place for not even a month and quit because I was highly disrespected by an assistant manager, multiple of times."

Cons:

• "Horrible service! We waited 20 mins before they realized they didn't make our order."
• "Most of the staff here is very rude."
• "After waiting 30 minutes they ask me for my name and said that they couldn’t find my order."
• "My order was missing a lot of items and when try to call no answer."
• "Workers too engrossed in their phones to actually do any work."
• "The employees are more interested in being on their cell phones than they are taking care of the customers."
• "The customer service left much to be desired."

Cleanliness

Pros:

• "Atmosphere is great, place is clean."
• "The atmosphere was very clean!"
• "The staff were working and the store was cleaned."