"Our server Rafael was such an incredible guy, he went above and beyond for our 5 yo so we can have a peaceful dinner."
"Naj is an AMAZING asset to this location along with her manager Kella."
"Our server, Laura was very attentive and polite."
"Service is pretty quick and attentive."
"The servers are very friendly, smiling and helpful."
"Staff was super friendly and accommodating for the mix-up."
Cons:
"The take out service is way too slow."
"Worst service and rude. Order was late and the manager was not even trying to convince or apologize for the delay."
"Waitress didn't come back for literally 40 minutes. Needed drinks. Needed food. She sucks."
"We were told to seat ourselves in the bar area and it took almost 20 minutes for anyone to acknowledge us."
"We had horrible service."
"The service here was pretty bad though, which is why I removed a star."
"Service needs improvement and food is subpar."
Food Quality
Pros:
"Awesome sports bar for drinks and food."
"Everything you'd want for a quick lunch. Service was fast and friendly."
"The prices were reasonable. There are a nice variety of items on the menu."
"Their boneless wings are very tasty, and they're fries and cheese sticks are very good."
"The wings are 5 star."
"Good wings (duh) with wide selection of sauces."
"The wings were cooked just right.. Not too hard nor dry and overcooked."
Cons:
"Food is mediocre at best and overpriced."
"The fried pickles were really weird, they had a really sour taste as if the pickles were left way too long in a super sour brine before being fried."
"The food was horrible never had a bad experience at any other Buffalo Wild Wings."
"Sauce wasn't good/as described, and they didn't include any sauces or cutlery I had requested."
"Nachos were alright... The cheese tasted cheap and tasted like the nacho cheese you get at football games."
"The chicken wings only have flavor outside, the meat is plain, i.e. no taste."
"The chicken is dry and tough."
Ambiance
Pros:
"Screen over bar is like watching the game at the movies which makes up for a multitude of shortcomings."
"Games going on all the tvs. A bit noisy which again, is to be expected."
"It is a great place to hang out with friends, have some drinks, eat some snacks, watch your favorite sport and just have a good time."
"For a sports bar type environment, my young daughter feels conformable there - the staff is friendly, and she likes the arcade."
"I love the music and atmosphere and food and promotions they have on a daily."
"It is also a wonderful place to watch sports as the seating is convenient, there are screens all around."
"Environment is really good."
Cons:
"The entire place has a lack of cleanliness."
"Personally, I find this BWW is always packed. I don't enjoy waiting for 30 minutes to get a seat."
"Kids like to go here for the wings, but personally I find the noise level in this (and all BWW's) ridiculously loud."
"It hadn't been cleaned in weeks. The foulest smell, there was feces on the floors, walls and toilet paper was everywhere."
"As for the place being loud, it's a kids sports bar! It's to be expected."
"The place was very clean."
"It might get rowdy at later in the day, however what's a great sport bar without the noise."
Customer Service
Pros:
"HENRY was outstanding. Friendly, efficient, and extremely helpful."
"I was greeted at the door by a very friendly host named Mark."
"The waiters/waitress are superb!!! They accommodate and quickly caters to drinks, food, refills, etc....."
"My server was good but when I needed a pen, a random server, I believe her name was Bridget, saw us looking around and stopped to ask us, 'Is there anything I can do for you?'"
"The guy and girl who work behind the bar every Thursday are great. Very attentive."
"Great stop for lunch in a very corporate area. Staff is very friendly and attentive."