Buffalo Wild Wings Reviews Summary

Category: Chicken wings restaurant

Address: 100 Viewmont Mall, Scranton, PA 18508, USA

Phone: +15703449224

Rating: 3.7
based on 214 reviews.

Food Quality

Pros:

  • "The sauces are great."
  • "Loved the brisket tots, onion rings were good too."
  • "Excellent onion rings."
  • "The food is always good."
  • "I had lunch here Febuary 3rd 2024 and the food was simply AMAZING, best Nashville hot sandwich ever, cauliflower wings were also just superb."
  • "The new sauces we tried were lemon pepper (great citrus taste), pizza (sounds odd but really good taste with an after good bite) & orange chicken (kind of like General Tsao's) were all great."
  • "The wings were fantastic! Perfectly crispy."

Cons:

  • "Tasty, but VERY salty wing sauces, especially the Thai curry, which would otherwise have been excellent."
  • "Boneless wings where tough."
  • "Received food that was overcooked multiple times, waited a long period of time to eat dry chicken wings and tenders."
  • "Honestly, can't recommend this place for the wings. Super basic, not many good flavor options, and cooked pretty mediocre."
  • "The wings were very hard and over cooked. do not recommend."
  • "Some wings seemed under cooked, They weren't at all crispy."
  • "The BBQ boneless bites were extremely dry, see pics. Like dunking cardboard into BBQ sauce."

Service

Pros:

  • "Food was good and service was great."
  • "Had a wonderful experience with food and the service that was given by the Malcom, one of the coolest and experience dude on the floor."
  • "Always quick and great service. Alyssa was our server and was there quick and often keeping the drinks topped off ... Excellent!"
  • "The young lady that helped my wife and took our order was very nice, professional and helpful explaining our options to get the best price."
  • "Our waiter came over very friendly got our drinks back in a flash got us our appetizers then our wings we had a great time."
  • "The staff was very friendly and our nachos & wings came very fast."
  • "Our waitress was excellent 👌. Ashley! Seemed like they were understaffed. She was doing double duty with the bar and serving. She never missed a beat."

Cons:

  • "Service was very slow and food was cold...took about 20 just to pay the check."
  • "The service was utterly terrible. They gave no napkins, took 20 minutes to even come near us, I had to call a waitress over for a refill."
  • "Worst experience ever. Between the greeting to the point i left was a total of 30 minutes of waiting and being ignored."
  • "Was sat at 12:25pm and took until 12:45pm to be acknowledged."
  • "We waited 20 minutes for our drinks and the table next to us got them right away."
  • "Waitress disappeared at the end and seemed to wait forever to get the bill and for her to come back to take the payment."
  • "Service was slow. We were given 1 menu to share at a wobbly Booth with Dirty napkins under the table."

Atmosphere

Pros:

  • "This place was absolutely amazing, everything was beautiful inside this restaurant / bar."
  • "It was my second time going to B-dubs. Fell in love with the place, love the boneless wings I can't get enough of them lol."
  • "If ya like sports, there are numerous screens with a wide variety of games and events playing."
  • "The atmosphere is fun. Nice, clean bar."
  • "Atmosphere is enjoyable and inviting, extremely clean!"
  • "Love this place such great vibes. The hostess Brandi was so accommodating to our seating preference."
  • "There are plenty of televisions to watch and they let you use tablets so children can play games."

Cons:

  • "This is the Dirtiest place ever seen i walked in and out. All employees where playing on their phones."
  • "This place is for someone who LOVES football, but for most people, who just want to eat, the TVs are WAY too loud."
  • "The only good thing is that there are a variety of sauces you can place on the wings and they smother the wings with."
  • "Place is dirty like a crack house."
  • "Loud music and poor service (it was practically empty when i came)."
  • "Place smells moldy, but after awhile you won't notice."
  • "Absolutely worse service ever. Our waiter took off outside the restaurant then wandered out into the mall leaving us sitting."

Value

Pros:

  • "Came here for BOGO boneless wings."
  • "Great beer selection, tasty food and welcoming atmosphere."
  • "Great beer selection, and one of the only places that can make me a really food frozen cherry margarita."
  • "With gratuity, we spent just under $100.00, which I'd rate appropriate for the alcohol and food we had."
  • "I love this place. Great beer selection, tasty food and welcoming atmosphere."
  • "Great tasting food. Cob salad amazing taste. Shredded chicken."
  • "The food was unexpectedly great. I went in there under estimating the hot wings and I was in for a rude awakening."

Cons:

  • "Ate there May 8th, for 5 small orders of wings, one appetizer pretzels, kids mac and cheese, chicken nuggets and 2 beers, but spent $103-."
  • "Everything is very overpriced."
  • "Prices at this Buffalo Wild Wings (and I suspect all Buffalo Wild Wings locations) are terribly high for what you get."
  • "They will charge you a FEE for crappie service look at your receipts."
  • "Charge a crazy price of over $4 for a small bowl of coleslaw that isn't even filled but for 2 bites."
  • "Expensive for nothing. This location seems to not care about the atmosphere."
  • "Circa 2019-Good burger. Appetizer and drinks were overpriced."

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