Independence Auto Sale llc Reviews Summary

Category: Used car dealer

Address: 196 US-130, Bordentown, NJ 08505, USA

Phone: +17328967700

Rating: 3.9
based on 120 reviews.

Customer Service

Pros:

  • "Adam is very helpful, keeps his promises, this dealership is very reliable!"
  • "Aidan and Adam gave great customer service and I couldn't be happier 9 months later."
  • "The sales guy Q was able to help me with everything I needed and answered any questions I had, he made finding the perfect car so much easier."
  • "Adam was more than helpful and gave me plenty of options."
  • "This place has awesome customer service."
  • "I highly recommend this auto sales place to both friends and family."
  • "Adam offers vehicles that run like new and works with all of his customers."

Cons:

  • "When we called the salesman to explain the situation and ask for an advice he was extremely rude, kept cutting us off and refused to help!"
  • "Beautiful car and I love it but I have problems day 1 and there's no customer service there."
  • "I messaged them a few days ago about a car that I was really interested in. All I got was one word reply initially from the sales rep Adam and then nothing else."
  • "They lie to your face, sell cars that are on the recall list, engines work just enough to get you off the lot, then blow."
  • "Don’t trust these men."
  • "Do not buy car from here. They are not good at all... They fixed it temporarily!"
  • "DONT GO HERE. THEY ARE SCAM ARTISTS WHO SELL LEMONS."

Car Quality

Pros:

  • "I brought a car 2yrs ago, CAMRY still running good about to buy another car this time SUV."
  • "This was my best car buying experience ever."
  • "When I got the car it was super clean on the inside and it drives like a new car!"
  • "The engine did sound very good and was very clean."
  • "The car works perfectly, and I couldn't believe the price I was getting it for."
  • "We took it for a test drive and it ran great."
  • "The minivan runs perfectly."

Cons:

  • "Car brakes were not new just the pads, rotors and calipers were rusted through."
  • "Got a car a couple months ago. Everything was going good until about the first month when my front axel broke."
  • "Catalytic converter needed to be replaced."
  • "The car I tried to buy had a couple of issues, they should make sure cars are in good condition."
  • "I took it to a place to get fixed and they told me that most likely someone from independent auto turned the lights off on the car like the check engine light and things before picking up the car and before test driving it."
  • "Never had a car before purchased 2013 Chevy Cruze paid it in full... Not even 2 weeks later engine blew."
  • "Had nothing but problems cost me over $3000 to fix the problems on it only had it for about 2 months."

Pricing and Value

Pros:

  • "Honest pricing and fully up front through the entire buying process."
  • "Great selection of car with fair prices."
  • "If you do your research, you will be able to find a good car here and will receive very friendly service!"
  • "They have warranties for every car it's an option to purchase however they're not that expensive $150 covers for 90 days."
  • "I think everyone who wants to buy a car should buy it from here the value is exceptional."
  • "This guy is honest no need to haggle here because you are getting the actually value of the car or better in my opinion."
  • "All cars clean reasonably priced and professional service every time."

Cons:

  • "I bought a 2003 Nissan Altima from you guys back in December 2016 for $2,500... Probably put about $5,000 worth of work into this damn car so far."
  • "My $3800 used car wound up being $4400."
  • "They buy these trade-in cars at auction and don’t do any work on them unless you find something that needs work during a 3 minute test drive."
  • "BUYER BEWARE. I’m very skeptical of these 5 star reviews."
  • "They won’t budge on price which is above blue book on every vehicle."
  • "The pricing of the vehicles is quite high for the condition they are in."
  • "Very poor quality of cars, inflexible pricing."

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