B & D Auto Sales Inc Reviews Summary

Customer Service

Pros:

• "Patrick has an excellent customer service. He is patient, understanding and easy to work with."
• "awesome service. they work with you and they will go out to do whatever they can to help u."
• "Patrick & the rest of the staff went above & beyond to not only help us find the perfect truck but held it for us for a couple weeks while we went through some medical issues."
• "I absolutely love the staff!!! Funny, highly intelligent, knew exactly what they were doing & very professional!!!!"
• "The process was very easy going and we weren’t in for a long time like most dealerships."
• "Very pleasant and accommodating staff, took their time to answer all of our questions."
• "The customer service was great and resourceful."

Cons:

• "Staff very rude and not nice. Nasty attitudes."
• "The customer service is horrible! And they lie!"
• "Very disappointed in this company, shows how unprofessional these people really are."
• "Customer service is nonexistent."
• "Horrible customer service matched with salesmen who can't answer basic questions about a car on the lot."
• "Jeff the owner is very disrespectful!"
• "One star because your staff was racist and rude."

Quality of Vehicles

Pros:

• "I come to B& D Auto Sales for the quality cars, excellent service."
• "They have a wide range of dependable clean beautiful vehicles."
• "I LOVE my new car! Great price, low mileage, no pressure to buy."
• "We Drove Away Happily With Our New Vehicle."
• "Patrick and Mike hooked me up with a beautiful camaro."
• "I had a great excellent experience with patrick at B&D auto sales."
• "Couldn't be happier with the overall experience. Definitely recommend B&D Auto Sales, INC."

Cons:

• "Bad dealer they sale lemons I bought a suv that don't pass inspection."
• "This vehicle has water damage he don't want to compensate or let me exchange for something else."
• "Patrick sold two disabled veterans a lemon broke down on the highway."
• "Bought a car from them four months ago engine blew bad rear axel has been an absolute nightmare."
• "Sold me a complete lemon."
• "Sold a salvaged title truck - knowing it’s purchased at auction with a salvaged title. Resold without announcing and acting like they had no idea."
• "Sold me a car that wasn’t safe for the road."

Integrity and Honesty

Pros:

• "Patrick and Mike were straight forward, honest, and true professionals."
• "Patrick, Bob, Jeff thank you for a chance! Much great appreciation for these gentlemen!"
• "Patrick did an amazing job with my friend’s car buying process!"
• "Auto Salesman Pat was TOTALLY EXCELLENT! He went above and beyond for my Husband and I to help us into the F150 my husband desires."
• "Excellent customer service!!!!!! Friendly, knowledgeable staff!!!!!!!!!!!!! Great experience!!!!!!!!!! Highly recommend!!!!!!!!! Patrick is the best!!!!!!!!!"

Cons:

• "very friendly and helpful treats you like family but services after u get car is bad sells cars with problems tells u things to help get the car but lie in the process and doesn’t fully tell u everything."
• "Listed price for the car I purchased was 10,900 and after reviewing the paperwork that is not the price I was given."
• "This place is a scam. Do not trust these guys."
• "I would be very wary about these positive reviews. They may be fake."
• "They attempted to scam my family out of money to purchase a more expensive vehicle."
• "Wouldn’t recommend buying a car from these slums they sell lemons."
• "Racist! I seen a vehicle online that was listed a price on all platforms. I went in with cash. With no intent to finance. He went up on the price by $2000 and suggested I was financing."