RON MOTOR INC Reviews Summary

Customer Service

Pros:

• "I was greeted by one of their shop employees who stopped what he was doing to show me the vehicles that fit our need and price range."
• "Car is in great condition thanks to Erfan for such an easy purchase process."
• "Erfran was super helpful and friendly! He guided us and gave information on cars."
• "Ron helped us into our car and explained every issue with it upfront with honesty and candor."
• "Amy, the woman who handles was personable and very thorough."
• "Erfan was great when it came to communication."
• "The young salesman was very knowledgeable about that specific car and again there was no sales pressure, just helpful information and a willingness to make the deal work."

Cons:

• "The gentlemen was rude and gave me a hard way to go when contacting them about faxing the bill of sale to the dmv."
• "The staff was not friendly at all. They didnt bother to acknowledge us or anyone else that was on the lot."
• "Went to look at a car that was advertised. The guy knew the day before that we were going to be there. Car was buried within several other cars and when they tried to bring it out, it wouldn't start."
• "When I called Ron Motor about these issues, he pretty much tried to shout and talk over me."
• "Bad customer service! Stay away from this dealer!"
• "Don’t even waste you time of the drive there every single car is worse than junk there all salvage cars and repo cars that have been sitting for at least a year they are all sun baked."
• "Horrible place sells lemons to you."

Vehicle Quality

Pros:

• "This was my second experience with Ron Motor. I had bought a great reliable subaru from Ron Motor several years ago."
• "The Lexus RX was in excellent condition and drove like a dream. Everything worked as it should."
• "Awesome experience. I came to look at two different cars, and wound up falling in love with a 2012 Jeep Liberty."
• "I dealt with them they were awesome! They were true to their word we picked out a beautiful car for my nephew a 2013 Hyundai sonata with 130,000 miles."
• "I paid $140 by UBER to get out there from Manhattan GW bridge to see the car they showed online. It was exact as I expected, clean & running good."
• "I took my car to my mechanic and my car is in great shape."
• "I bought a car from them last year and after one year the car still working great."

Cons:

• "This has been the worst auto buying experience my family has ever had and we are definitely getting rid of this useless vehicle."
• "Horrible got a Ford Explorer then come to find out the transmission slips and multiple problems they let us trade in to get a trailblazer then it had transmission issues as well."
• "Worst mistake ever coming here they sold me a 2009 Buick enclave that had so many issues from the beginning."
• "NOT EVEN 24 HOURS LATER there was a motor knock, and I lost power steering."
• "Within 2 weeks of purchasing the car the engine started smoking."
• "Drove two hours to purchase a car that ended up having a bad head gasket."
• "The vehicle we bought has multiple major issues which is ironic because it seems many other reviews say the same."

Business Practices

Pros:

• "They hid nothing!!!"
• "They told me to bring my own mechanic to check out the car before I bought it."
• "Ron and Erfan made the buying experience such a pleasure!"
• "Ron Motor got me approved for financing, even though I have no credit history."
• "Ron was actually able to help me finance the car that we actually wanted, with a super affordable payment."
• "Great customer service bought the car six months ago and he promised me to change the brake pads and rotors for me and I came back after six months and they did it for me for free."
• "The staff is friendly, helpful, respectful, and quick, but not pushy."

Cons:

• "It looks like they used the computer to erase all codes on your dashboard."
• "Do not purchase a car from here. They sell vehicles that need tons of repair costing hundreds of dollars."
• "They disconnected the battery to clear the warning lights so the next day all the warning lights came on, never buy from there again."
• "AVOID. Gave me a better deal if I agreed to post a five star google review before I left the office... that should have been my first warning sign."
• "They suggested I commit warranty fraud to take care of the issues with my truck."
• "These guys are not good business people."
• "Ron Motor Inc is a very dishonest auto dealership SHOP at your OWN RISK."