Wonder Bagels Reviews Summary

Bagel Quality

Pros:

• "These bagels are what I think of when I think New York bagels."
• "The best bagels in NYC are in New Jersey."
• "Best fluffy bagels around! And seeds on both sides!"
• "The bagels are nice and fluffy."
• "The bagels are perfectly done and come with a large amount of cream cheese or other topping."
• "Firm and glossy layer on the outside, soft and fluffy on the inside... they’re everything you didn’t know you were looking for in a bagel."
• "The New York bagel truly lives up to its name. Crispy outside soft warm fluffy interior with a spread of over two inches of cream cheese covered in an inch of lox and toppings."

Cons:

• "Otherwise the bagels are average and the bacon egg&cheese is subpar."
• "The bagel itself is decent at best, though nothing to go crazy over and wait in line for."
• "Texture and flavors are off - it tastes like boring white bread encased in tasteless chewy and tough plastic."
• "Bagels weren't the right texture, it was like eating crusty bread."
• "Used to love this place but they seem to have lost their touch. Now we only go because it’s really the only bagel place around here somehow?? Bagels aren’t that fresh and cream cheese has been a bit sour as of recently."
• "Never understood the hype around the rather dry bagels here."
• "The bagels are too dense, I doubt they make them on site."

Service

Pros:

• "The staff are super kind and friendly, they always get the orders right."
• "Gentlemen who work here are super friendly & very helpful when you don’t know what to really get."
• "The staff is great, very helpful and patient."
• "The staff were patient while I made my choices, efficiently made everything, and it was all delicious."
• "The staff is very quick preparing orders and friendly."
• "Staff was friendly upon arrival and our pickup order was complete before the expected arrival team."
• "Friendly and helpful staff despite always being busy."

Cons:

• "The staff is unbearably rude, the shop is filthy."
• "The service here is rushed even when they're not busy."
• "Terrible service."
• "Food is okay but the service people are pretty rude."
• "The workers here are very rude, one employee started taking my order and stopped and walked away leaving it to another employee to ask me what I wanted."
• "Staff can get a bit irritated - my order was misheard and when I clarified the person behind the counter got visibly upset with me."
• "They don’t toast the bagels even when you specifically ask. Very rude."

Ordering System

Pros:

• "Each employee takes one order and then fills it before taking the next."
• "Even with a line out the door they know how to keep the customers moving so don't get too discouraged."
• "The line moved quickly and efficiently."
• "The staff is pretty quick and the queue moves fast."
• "Guys are friendly & service was quick."

Cons:

• "This leads to GIANT lines that wrap around the block and wait times of almost an HOUR."
• "The service has room for improvement."
• "The employees are friendly and hard-working BUT the system for ordering is a joke!"
• "The only thing that was a little annoying was that they don’t answer the phone and I wanted to order ahead."
• "Since the Covid19 outbreak I have seen on multiple occasions, multiple employees NOT wearing face masks while preparing food."
• "No social distancing being enforced. The place is jam packed and chaotic, people standing everywhere."
• "Some need to tell their employee that a Headband is not a face covering..what are you thinking..everyone else there wears a mask but you must be some sort of special person to think that a Headband over only your mouth is protection from this virus."

Price and Value

Pros:

• "Love it - my go to place most mornings in NJ. Fantastic bagels, relatively inexpensive and a great local business."
• "It might be a touch pricier compared to places further into NJ, but the quality remains top-notch."
• "Food is fairly decent, not too crazily overpriced; fair enough."
• "Nothing fancy, but really great bagels. Inexpensive too."

Cons:

• "6 dollars for a bagel with cream cheese and it seems too much to ask them to toast it."
• "Way too pricey for the Greenville community it is in. $15 for 2 bacon, egg and cheese on a roll, 1 iced tea and small 1 hot tea."
• "The bagel and eggs were tasty but for $8 this is a joke."
• "Once upon a time, this place was LEGIT. Now it's rude counter service coupled with overpriced day-old bagels."

Food Quality

Pros:

• "Got a bagel with plain cream cheese and sausage and egg sandwich. Neither disappointed, sooooo good! Worth the wait for sure."
• "They carry a tofu/vegan cream cheese and it was absolutely delicious!"
• "The amount of salmon and whitefish on the sandwiches was fantastic."
• "In addition to the bagles, the fresh squeezed orange juice is fantastic and they have muffins and other morning pastries, full breakfasts, and lunch sandwiches."
• "Really good fresh bagels and spreads."
• "Their take on the NJ classic, Taylor ham, egg, and cheese, was delicious."
• "Love the sun-dried tomatoes and walnut/raisin cream cheese spread."

Cons:

• "I ordered a turkey bacon egg and cheese, first off, the bacon was not cooked, like at all."
• "This was the worst tailor ham sandwich I've ever had! It was pretty much all egg with a tiny bit of tailor ham for $6."
• "The bacon was soggy."
• "Both the avocado and tomato were inedible."
• "Bought pastry and it had mouse droppings in it."
• "The bagel and eggs were tasty but for $8 this is a joke."
• "I ordered 2 bagels for delivery and they got BOTH orders wrong?"