Meineke Car Care Center Reviews Summary

Customer Service

Pros:

• "I strongly recommend using this location for all your repair needs."
• "I have been servicing all my vehicles thru MEINIKE in North Arlington FOR MANY YEARS it’s one of the FEW place today that I leave Knowing I received my Money’s Worth HONEST - Hard Workers - always polite and understanding."
• "Recently had my car serviced at this facility Harry was the most helpful and made my experience delightful."
• "Scott and Harry are always very professional and fair in their pricing."
• "The entire crew is professional and polite."
• "Frank always does only what is needed, and is always honest."
• "The guys were not only professional, but very knowledgeable and helpful from beginning to end."

Cons:

• "They found his information in the system but would not produce a receipt for either the original repair or the warranty replacement."
• "Stay away from this place not honest people."
• "A 20min job took several hours for no reason."
• "They take cash and do not do the work being charged."
• "Mavis never called me or anything."
• "The manager Christian was unwilling to give my refund instead smoking on her cigarettes very nervous looking."
• "The idiot was yelling at me."

Quality of Work

Pros:

• "Meineke was honest and upfront with the problem."
• "We are so lucky to have a local auto body shop to do the work with honest and fair prices !"
• "Had my car battery replaced (purchased from Costco) today for a very reasonable price."
• "I highly recommend Meineke for anyone in need of tire repair – their professionalism and value are top-notch!"
• "They only charged her $200 and were so thorough with explaining what they did!"
• "The work was done professionally and I got the car back at the time promised at the price we agreed to."
• "They were able to repair it much cheaper by changing the damaged muffler and a few pipes."

Cons:

• "So back at on 1-4-22 did another car but this time I got a whole exhaust made from there, today 1-12-22 I took a look underneath and after the oil change noticed that they welded the flange that was on the muffler together on the mid pipe instead of cutting and removing and welding it again, and they also forgot a hanger to be welded."
• "They tried to charge me 2600 for a clutch and a starter."
• "I’m no better for visiting this mechanic and spent money on services I did not ask for and that did not help."
• "I paid them to make a Repair in regards to a check engine light and the light returned 3 days later."
• "They quoted me 6k."
• "So the meineke charged me 145$ just for a completely wrong test."
• "Moreover they put low grade oil, my car supposed to have 5w30 but they changed it with 5w20."

Pricing and Honesty

Pros:

• "Meineke did not try to price gouge us."
• "As long as we live in this area I’ll bring my cars to them."
• "Job that can be done in 30 mins, would take them 2 hours per billing... at $150 per hour!!"
• "The best part was that they offered their services at a fair price, making it a great deal overall."
• "Price was great."
• "They fixed a problem that was caused by another car service center and made the process quick and painless."
• "They also looked at my brakes and told me I have about 5,000 more miles to go on the rears only - AND AGAIN DID NOT TRY TO MAKE PREMATURE OR UNNECESSARY REPAIRS."

Cons:

• "Hard to trust their services."
• "Very HONEST and very greedy."
• "They refused to honor a coupon for a conventional oil change."
• "They attempted a total of 4 times in 10 days to get the issue resolved with no success."
• "They had a totally wrong diagnosis on my toyota engine and found an issue in the Thermostat, I didn’t believe it and showed to another store."
• "Honestly the worst and most dishonest auto shop ever."
• "DISHONEST BUSINESS NEVER LAST!!!"