Bum Rogers Crab House & Tavern Reviews Summary

Service

Pros:

• "Jeffrey B. our server was great, service was fast but we were not rushed."
• "Our server, Mary, was awesome!"
• "The service was very friendly and fast."
• "The waitress was super friendly and attentive and she was that way with every table."
• "Service was friendly and efficient."
• "Attentive service and nice low key atmosphere in the restaurant area."
• "Our waitress Kelsey was very good. She was attentive, helpful with the menu, and very personable."

Cons:

• "The absolute WORST front of house service my family has ever experienced."
• "Service was horrible. I think we ended up with a bad waitress."
• "Currently, I am sitting at the bar and receiving the worst service."
• "Awful experience. The band was so loud. This was 6pm. Servers couldn't hear the customer."
• "Service was meh, they were sweet but didn't check in much at all."
• "It took them almost 10mins to clean a table as we watched several staff walk past."
• "The service was great, the food was delicious and the prices were reasonable."

Food Quality

Pros:

• "The food was so delicious!! Best lobster Bisque I ever had!"
• "The food was fantastic."
• "Food tasted good but was not something that stood out beyond other local places."
• "The food was delicious Justine was so nice."
• "The food was spectacular and the service was second to none!"
• "Food was fantastic, calamari and crab cakes were delicious."
• "On the topic of the food; ruddy brilliant."

Cons:

• "The food was bland & overpriced."
• "Got the stuffed shrimp and it tasted like imitation or filler crab meat."
• "French onion soup was so tangy and salty not good at all!"
• "Crabs tasted like they had been frozen because the meat dissolved into mush."
• "Not a friendly place if your not a particular persuasion."
• "Also was served warm beer (bottle so it's obvious) 1 out 3 times."
• "The New York strip steak was okay but the crab on top was very dry and tasteless."

Atmosphere

Pros:

• "The atmosphere was great."
• "The outer back patio is nice in good weather."
• "The atmosphere was awesome."
• "The atmosphere here is laidback and friendly."
• "Very clean nice restaurant."
• "The environment is laid back and casual."
• "The atmosphere was bustling and pleasant but in no way obnoxious or loud."

Cons:

• "I have never met such rude hostesses in my life."
• "Awful experience. The band was so loud. This was 6pm. Servers couldn't hear the customer."
• "It gets quite loud inside."
• "We were all getting bitten on our ankles and legs by bugs and there was no light at our table - we could not see a thing."
• "Sadly They sat us outside not far from the dumpster behind the building and we were being attacked by mosquitos n bugs."
• "We also had Flies constantly around us."
• "The dining room is overly crowded."

Pricing

Pros:

• "The prices were reasonable."
• "The service was great, the food was delicious and the prices were reasonable."
• "Price range runs the spectrum, you don't have to break the bank for quality seafood."

Cons:

• "The food was bland & overpriced."
• "Although the food and service is great the prices are climbing higher and higher every year."
• "Prices were extremely high especially for the seafood which in my dinner guests opinion didn't taste authentic."
• "20% Gratuity was added to the check by the restaurant which i hate!"
• "Portions were smaller and prices have gone up."
• "Very steep prices for what is offered."
• "Very over priced for the amount and quality of food."