McDonald's Reviews Summary

Category: Fast food restaurant Camden, New Jersey

Address: 1 Haddon Ave, Camden, NJ 08103, USA

Phone: +18569639658

Rating: 3.3
based on 177 reviews.

Employee Conduct

Pros:

  • "Very nice kid working the drive thru window. He was thorough and had great manners."
  • "Food prepared properly (hot), Employees polite and responsive."
  • "Pretty good service, especially for the types of customers I often see come in."
  • "McDonald's has caring servers."
  • "The ladies there helped me promptly and curtiously."
  • "They were super nice there and helpful."
  • "But any time I've had any problems they fixed them with a smile never nasty always polite."

Cons:

  • "Majority of the employees are extremely ignorant and do not want to help."
  • "Employees at THIS MCDONALD'S are EXTREMELY RUDE, IGNORANT, DISRESPECTFUL, & NOT OUT FOR CUSTOMER SATISFACTION."
  • "The employees treat everyone as if they where all drug addicted, homeless criminals."
  • "One of the worst McDonald's I have ever been to in my entire life the customer service is very poor rude look down upon from the employees."
  • "The employees were rude."
  • "The employees are rude lazy and dirty."
  • "The attitudes from most of the employees is absolutely absurd."

Service Efficiency

Pros:

  • "I did a mobile order, had 1 car in front of me and I waited 17 minutes."
  • "During those times on a Tuesday morning I not ever have a complaint, nor the times I go for Lunch."
  • "Store decorated really pretty for the holidays. Prompt service."
  • "Getting served at the register is always a breeze, being served at the counter is usually quick but always tasty and my number being called to the counter is always invigorating."
  • "This McDonald's is actually one of the greatest ones I have been to."
  • "The place serves the food hot and ready to go the service is also excellent."
  • "But since the renovation, I have been there almost every Tuesday for breakfast the inside is comfortable and cozy."

Cons:

  • "Had me waiting for my 20pc for 20 mins... fries and sandwiches are cold at this point."
  • "The worst McDonald’s ever! Your in drive thru for a half hour."
  • "They never seem to get the orders when ordering and paying thru the app."
  • "Ordered cookies and apple pies. They skipped right over my order number."
  • "Service was really bad they worried about talking to each other and texting and talking on phones more than customers."
  • "Worst McDonald's ever waited at the counter for 10 minutes to order with no one in front of me while 3 employees all stared at me waiting like they didn't know what to do."
  • "Food was cold customer service at drive thru is awfully rude had to park and wait 10 minutes for my food and they forgot part of my order."

Facility Cleanliness

Pros:

  • "This McDonald's is clean has great food the management team here definitely takes pride in their work."
  • "It looks clean."
  • "I think the place is well kept and most of the employees are very nice... the establishment is kept clean the bathrooms are kept clean."
  • "Let me just say the burger really tasted like it came off the grill!"

Cons:

  • "The restaurant wasn't clean either. No tables wiped down etc."
  • "The place was dirty, the employees argued with other customers and each other."
  • "Bathrooms are always locked, takes forever to get your food. Dirty, allot of trash."
  • "The McDonald's itself is always dirty and nasty the bathrooms are trifling."
  • "Mc in Camden is very dirty as you see the tiles on the ceiling been there for a month with mold growing on it over where you eat."
  • "The bathroom was a mess despite the magnetic locks they have to get in & the fact it was early in the morning."
  • "This place is full of ignorant, rude and nasty employees."

Community Engagement

Pros:

  • "BRAVO to this McDonalds for always seeing the need to give back to the community in which they do business."
  • "Thank you to Tim and the team at Haddon Ave for all their hard work in making our McService event a success."
  • "Thank you for always being a pillar ever since my childhood. I order from McDonald's all over at least once a month."

Cons:

  • "The owners need to be fired because they are the head and they don't do nothing to improve the store."
  • "This is also the ONLY MCDONALD'S that WILL NOT give you refills on your soda! It's also the local junkie hangout..."
  • "It's just not safe. If you do the drive through move quickly or once again you will be bugged the whole time for spare change!!"
  • "This place needs a health inspection."
  • "Bro i there was a family of rats eating cheese while i was eating my mc chicken this place is horrid don't go here there were RATS Biting at my shoes and there was a roach in the deep fryer."
  • "Horrible McDonalds!!! DO NOT GO HERE YOU HAVE BEEN WARNED!!!!"
  • "Thats a hazard because of the folks that hang around."

Food Quality

Pros:

  • "Hit, freshly cooked, delicious, everything was there."
  • "The food at this McDonald’s is always fresh, hot and delicious."
  • "They also have GREAT DEALS even on the McDonald’s app."
  • "The French fries were really good, the sundae was too."
  • "They have great desserts."
  • "Let me just say the burger really tasted like it came off the grill!"
  • "I had a blessed visit to the McDonald's in my local neighborhood this morning, I wanted to try the Quarter Pounder with cheese meal I've seen advertised in TV commercials."

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