McDonald's Reviews Summary

Customer Service

Pros:

• "The McDonald's over there is pretty good as far as customer service not bad as far as keeping stuff clean."
• "thank you shael the cashier, their treatment all in all is the best."
• "Hi Brianna this is the united guy. Shoutout to Brianna I hope she’s the manager she’s so helpful and super nice and great with people."
• "Every staff member was really courteous and friendly."
• "Great service!! When I arrived here it looked extremely busy and made me worry that it would take long but it didn’t! The employees were very kind and quick with getting everyone’s order."
• "Customer service is quick and nice."
• "awesome place the server shael was the best, she was well mannered and she gives great hospitality and she is the best."

Cons:

• "bad service the staff that attends it is too bad and aggressive."
• "The staffs are being very rude and racist to Asian people, especially the black girls."
• "The staff didn't want to be bothered when I asked for everything to be corrected."
• "The service was very poor (no one at the cashier and I had to ask several times for placing an order)."
• "The restaurant was dirty employees didn’t care had bad attitude and was being rude."
• "The staff is always extremely rude or clearly do not want to work there."
• "Terrible people work there, when I buy something there they always confuse everything and give me something completely different from what you order from them."

Order Accuracy

Pros:

• "95% of the time, the order is correct."
• "I usually come here and there’s never an issue, it can get busy but the line moves."
• "This is my go to McDonald's to go to when we want fast food."

Cons:

• "Can't get an order, right? Really 2 sausage egg and cheese mcmuffins. Noooo I get ham egg and cheese."
• "i would love to see the hiring process messed up my order once i never went back just took the loss today just went ordered a big mac three dollar bundle and nuggets got charged for it all but only got a big mac and mcchicken."
• "The drive thru is horrible. The wait is ridiculous, they constantly make you pull over to the side to wait for your food."
• "So I came with a deal & I assume the person who is the shift leader gave no eye contact and was completely rude."
• "The burger came out with the cheese unmelted and after biting into it it was cold and undercooked...red, not just in the center but the outside too...the bun was rock solid."
• "I ordered a 2b no pickles and literally got 2 patties nothing else."
• "Two of the Big Mac's had both patties and toppings between the bottom buns and nothing between the top buns."

Food Quality

Pros:

• "Mcdonald's is the same all over the world! They have special thing in Fries and their breakfast is such a delicious and perfect."
• "My son enjoyed his bday lunch very much!"
• "The food came promptly and was hot!"