McDonald's Reviews Summary

Category: Fast food restaurant

Address: 551 White Horse Pike, Absecon, NJ 08201, USA

Phone: +16096452772

Rating: 3.7
based on 163 reviews.

Cleanliness

Pros:

  • "Otherwise, the restaurant was clean and not 20 degrees below zero like some restaurants are."
  • "This McDonalds location is awesome!! The inside is very CLEAN."
  • "Very clean and the employees are always very sweet there."
  • "One of the cleanest Mc.Donalds in this area."
  • "Clean atmosphere the cleaning lady/janitor does her job well πŸ‘."
  • "Went in a few weeks ago and they redid the inside of Absecon McDonald’s. It looked Great!"

Cons:

  • "The fixtures to be very dirty as if they were not cleaned for days."
  • "The lobby and drink area was a mess."
  • "Trash was overflowing in every trash can. And the soda station was gross."
  • "This McD's was/is a mess ... Place needed a good cleaning ... Hot food was lukewarm and cold food - 1 sundae - was half melted."
  • "Wow one one dirtiest McDonalds. This mess was on the table for the whole visit."
  • "Upon entering we found the floor to be very greasy as if it was mopped with the kitchen mop."

Service

Pros:

  • "This McDonald's is always on point. They are open late, which is wonderful when you work late a need a quick bite to eat."
  • "Staff is excellent at this McDonalds."
  • "Crew member brought my food to the front was very courteous and made sure my order was correct."
  • "And everyone is so friendly. Always a smile in the morning."
  • "The staff handled it great though and my food was served up hot and fast."
  • "The cashier was the Sweetest and so polite, with an enormous smile, that could light up any room."
  • "Service is excellent, friendly staff."

Cons:

  • "They gave me somebody else's food first, but then gave me mine after I corrected them."
  • "Some staff here have an attitude problem."
  • "The staff was horribly rude, one of the managers was on FaceTime and was actively ignoring us."
  • "Then when asked to salt my fries and or remake them, they got an attitude and still took forever only to just give me salt packets."
  • "Customer service is decent but orders are wrong half the time."
  • "The person who took my order through the drive thru was rude & impatient."
  • "All employees made eye contact and just ignored us."

Food Quality

Pros:

  • "My food was hot and fresh."
  • "Orders are always accurate and tasty."
  • "This McDonald's always will give you fresh well done fries!"
  • "Fresh buns hot fries 11/10 experience great customer service fresh vegetables on the burgers warm food."
  • "Food was hot and delivered quickly."

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