"The young man behind the counter is a sweet kid, very kind and friendly."
"The staff is always kind to uncommon customers like myself."
"The man and lady I see every time there are really nice."
"Everyone is so nice."
"The staff is sweet and friendly."
"All of the staff members there are very friendly and courteous."
"The staff is very kind and friendly!"
Cons:
"Terrible service, extremely rude owner."
"His behavior got very aggressive. He made me very uncomfortable."
"Rude guy, refused to take order over the phone."
"The man at the counter rudely yelled at him stating he’ll bring it to the table."
"Owners are rude and not friendly, they have no customer service experience."
"The owner rolls her eyes at me, and hands me two plastic containers."
"The owner here is so rude."
Bagel Quality
Pros:
"BEST BAGEL PLACE IN NEW JERSEY!!"
"Best bagels hands down anywhere....."
"This place has the best bagels in all of New Jersey bar none."
"What a pleasant surprise the bagel was Krispy on the outside and fluffy in the inside."
"Absolutely delicious bagels with a perfect crunch on outside."
"Java Joe's makes a delicious bagel (equally as good as a NY bagel, maybe even better!)"
"They are definitely the best I’ve ever had."
Cons:
"This place is pretty good, but you should know that the bagels are more like bread than bagels."
"This place tastes like sashkin."
"The chicken wrap was average."
"The bagels are too thick cannot even taste them."
"I ordered a few Cinnamon Raisin and just those bagels tasted terrible. Poorly made with no flavor."
"The toast was burnt on both sides."
"Plain borrowing, no flavor."
Cleanliness
Pros:
"Inside couldn’t be cleaner."
"The place is very clean!"
"The bathroom are very clean."
Cons:
"No cons mentioned."
Ordering System
Pros:
"Several different lines to make the flow of ordering and paying much easier."
"They were pretty busy but move fast."
Cons:
"The ordering system needs a little bit of work and the staff isn’t the friendliest (especially the owner)."
"It should not take 20 minutes for a bagel with cc to go!"
"The bad part is the staff is not trained well or friendly and they have a bad ordering system."
"You walk in get your own bagel.... but then you have to stand around with a bagel in your hand for 5 minutes before you can even order."
"I walked in and stood near the sign that said 'order here' for several minutes and no one took my order."
"Maybe they should get rid of table service it doesn’t make sense and seems to cause confusion."
"Good bagels, but extremely slow, confusing service."
Price
Pros:
"Service is solid, prices are reasonable."
"Prices are fair and they have a bunch of flavors for bagels."
"The price was the same or lower than others in the area, a plus if you're on a budget."
Cons:
"When i sent my husband down to pay, the owner nonchalantly charged him $90 because we picked it up early!"
"The pricing seem astronomical for the offering."
"They charge an extra $1.50 for the croissant!! This is absolutely outrageous."
"After tax the total came to $6.55! They charge an extra $1.50 for the croissant!! This is absolutely outrageous, add a drink and it came to almost ten dollars."