Baldwin Bowl & Lounge - Ultra Lanes Reviews Summary

Category: Bowling alley

Address: 2407 Grand Ave, Baldwin, NY 11510, USA

Phone: +15162238980

Rating: 3.9
based on 179 reviews.

Price

Pros:

  • "The staff was friendly and everything was priced fairly."
  • "Very good prices!"
  • "Food was great as well as the drinks. All within reasonable price."
  • "This place is fun, it was like $5.75 a game and $5.00 to rent shoes."
  • "Recommended prices are reasonable as well."

Cons:

  • "It is overpriced ($30 per person) for poor quality lanes."
  • "They offer a ATM on site with a $5 fee!!!! What the hell!"
  • "It's very pricey."
  • "I can't believe they charge $30 a head just to get in and you haven't even rented your shoes yet, kids are $15, and they pat you down, upon entry."
  • "$25 for unlimited 2 hours is pricey."
  • "The only thing I got were two games for my son who is too young to wear bowling shoes - that cost me $11.50. That seems really overpriced for a very dated bowling alley with almost no employees and even less amenities."
  • "The food and drinks are soooo overpriced."

Staff and Service

Pros:

  • "The staff was friendly and everything was priced fairly."
  • "Especially courteous, attentive, and professional was our host and chef Paul, who took care of every need!"
  • "The management was on hand when it came to our drink and making sure that we was satisfied!"
  • "Staffs were professionals and always serving with a 'Smile'."
  • "Everything ran on time from the help of the beautiful party assistant, Taylor to the food and games!!"
  • "The staff were very friendly and got everyone set up."
  • "The staff was super friendly."

Cons:

  • "Unprofessional staff."
  • "I booked a party here for my daughter I paid for 2 things I did not receive them."
  • "The bartenders need to learn customer service."
  • "I would NEVER come back to this place again. Service is everything to me."
  • "Staff is very rude and nasty!!!!"
  • "The staff was VERY lackadaisical and had a general leave me alone attitude."
  • "When you call the front desk they are very ghetto and not helpful whatsoever."

Facility Condition

Pros:

  • "The bowling alley has been somewhat renovated."
  • "They are updating the bowling alley."
  • "They had plenty of equipment all in great condition very easy for everybody to find and well organized."
  • "They expanded their gameroom and updated the bathrooms to hands-free sinks, soaps, and hand dryer."
  • "The Bowling Alley was decorated with balloons and tablecloths when we got there."

Cons:

  • "The bowling alley in general is sooooo outdated."
  • "The interior could use a upgrade."
  • "The place is littered with slabs of wood, old stuffed animals, unused speakers and audio equipment."
  • "The place itself needs a good cleaning and inspection."
  • "Under renovation. Really shouldn't be open."
  • "The lanes are not maintained at all, the equipment is outdated, the building itself looks as if it was hit by a tornado."
  • "This place needs to be renovated in the worst way."

Safety and Cleanliness

Pros:

  • "The safety procedures were carried out and every bowling lane were at social distancing."
  • "Everything was sanitized, all guests had their temperature taken."
  • "At New Year’s Eve we got hats 🎩, noisers, yummy food, glowing lights, the place was really clean."

Cons:

  • "Barely got to play one game! had to switch lanes due to a leak on the floor that was an obvious safety issue."
  • "Face masks are enforced but how they cleaned the shoes wasn’t good (just 1 spray on the inside of the shoe)."
  • "Very uncomfortable and I plan to get tested for covid 19 after this ordeal."
  • "Bathrooms was disgusting and that's an understatement."
  • "Poor Maintance in the floor in general and lack of staff."
  • "There was no soap in the bathroom and hand dryer blowing dust/lint off the walls onto your hands and water was cold."
  • "Not good, several people there not wearing the masks up over their nose or even on period."

Entertainment and Atmosphere

Pros:

  • "Can’t wait to go back soon :)"
  • "The drinks were awesome and love the environment."
  • "Can't go wrong going here on the weekend. The DJ is always on point & so are their drinks (Long island iced tea)."
  • "The vibe of a dj and dance did it for me allowing a more comfortable experience."
  • "Amazing place to have a great time whether your with your family or you want to just party with some friends at night!"
  • "Such a cool vibe with all the lights and music going on."
  • "Great vibes for bowling with friends/family with good music."

Cons:

  • "The music, which was played too loudly, with foul lyrics."
  • "Music was trash, until certain people came in then they placed their music."
  • "Oh yeah.. heavy metal is the kind of music they play ... such a joke :/"
  • "The drinks were horrible."
  • "The kid balls were misshapen to the point that you could hear them rolling bump-bump bump-bump bump-bump... all the way down the lane."
  • "Good music they Def need some help service is wayyyyyyyy too slow."
  • "If your not a minority, you're already having an awkward time."

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