Funfest Mill Basin Bowl Reviews Summary

Atmosphere & Facilities

Pros:

• "The numerous times I've went have been nothing but a great night out."
• "With its size over 30,000 sq ft strike 10 is the largest bowling center in Brooklyn."
• "Classic, outdated but it’s cheaper than other alleys and it’s no frills."
• "The place is big and the area is clean."
• "It's a great place to go bowling for a couple of hours. The establishment is very clean."
• "Beautiful bowling alley, great food and music."
• "I've been coming here since the early 90s and it's still a good place to take the family."

Cons:

• "Overall my experience left me drained, and I felt genuinely depressed after this place."
• "The bathrooms are not cleaned."
• "Bathrooms: narrow/smelly."
• "The bathroom is Gross to the max and the bowling alley is super run down."
• "Place is quiet and dark looking. It's not the brightest fun alley I remember."
• "Everything about this place is outdated can't use your debit or credit card music is horrible."
• "The place looks clean but at the same time filthy."

Customer Service

Pros:

• "Very helpful staff."
• "Man at the counter had a great sense of humor and was great with the kids."
• "Staff was friendly and accommodating."
• "The staff courteous and were able to help us when the bowling ball got stuck."
• "The staff is very polite and competent."
• "The staff are super friendly."
• "The staff is super friendly and professional as always 😃"

Cons:

• "Horrible customer service, we made reservations & still had to wait a half an hour."
• "HORRIBLE!! There was one server and she was nasty!"
• "Manager was rude and outright lied."
• "The lady at the register was so disrespectful to our individuals."
• "The service was mediocre and not one employee actively helped me after I asked 2x for assistance finding a ball that fit."
• "Horrible, horrible customer service, terrible food and a racist owner/manager!"
• "The staff was not polite with handling the situation."

Food & Pricing

Pros:

• "Great place for kids parties. Decent pricing."
• "The food was good and they deliver to your lane."
• "The Bar food is good....for bar food 😏"

Cons:

• "The food portions are tiny like they are intended for first graders, but at the price of a meal at the local fast food place."
• "The food and drinks are a bit pricy since they are run by a different entity than Funfest."
• "Food taste microwaved not really a family friendly place as advertised games still your money staff is clueless."
• "The menu board was old and dusty and the item selection was bare."
• "Food Bar: quality= basic/ cost inflated. $14 for 3 chix fingers fries a small soda."
• "The food is definitely overpriced. $16.25 for 5 chicken wings, fries & soda."
• "The snacks are super expensive."

Entertainment & Activities

Pros:

• "New arcade games and what looks like new flooring."
• "Now you can bowl as many games as you want per hour."
• "It is kid friendly and is equipped with multiple video games."
• "Absolutely wonderful people and was so nice and helpful to my autistic child."
• "Arcade is open but with limited games."
• "You could wear your own shoes which is kinda cool."
• "They got arcade games. the lanes are cool."

Cons:

• "Was very unorganized, the hosts were all over the place."
• "The party host was unorganized."
• "Everyone here is loud and rude, even the people who work here. The environment is nasty and not kept up to date I'm surprised it hasn't been shut down."
• "Good service but terrible lanes. Pins randomly fall down even before the ball is bowled and the systems malfunction often and don't reset the pins."
• "The game kept on freezing."
• "We were disappointed by the rudeness of the workers manager included, they were unprofessional and unhelpful when some of the games weren't working."
• "Place is ok but they don't put the rails up so the ball won't keep going in the gutter for the kids unless they're 7 and under."