Idle Hours North Reviews Summary

Category: Bowling alley

Address: 2008 Scranton Carbondale Hwy, Scranton, PA 18508, USA

Phone: +15704897526

Rating: 4.4
based on 143 reviews.

Staff and Service

Pros:

  • "The staff was great asking if they can do anything or if we needed help."
  • "We were greeted with a smile from our very first employee and it continued with every one after that."
  • "Absolutely love how clean the lanes are and how friendly the staff are."
  • "The staff at the front desk were very nice and accommodating when I called to reserve a lane in a separate bowling lounge."
  • "Incredibly busy but it was a Friday night! Staff handled it super well and were so friendly."
  • "Our staff 'Party helpers' Allison & Olivia were very attentive- we didn't have to do a thing but have fun with the kids!"
  • "The woman that waited on us was very helpful."

Cons:

  • "Staff was not accommodating at all."
  • "Manager and the rest of the staff gave unnecessary attitude."
  • "Very bad customer service."
  • "Had my nieces birthday party there today the lady work was absolutely rude!"
  • "Place was absolutely packed with kids birthday parties and the people at the counter were slightly dismissive."
  • "Lady at front desk was rude and not very helpful to my friends."
  • "Specifically a lady name Lois was not so nice and complained the majority of the time about the kids."

Facilities and Amenities

Pros:

  • "Lanes are fully automated."
  • "They have auto bumpers for your kids that go up for them and down when it's your time to bowl."
  • "The black light mini golf is pretty cool but only 9 holes."
  • "The arcade has fun games and the redemption center is the best one I have ever seen."
  • "Clean and updated, and there is a VIP bowling section where there is more comfortable seating."
  • "The glowing from the floor runners and sea decorations light up the murals on the wall all underwater."
  • "The lanes are very new and high tech with large screens and music playing."

Cons:

  • "Expensive!!! I don't know how they stay afloat in this economy, or how people can afford this as a weekly activity."
  • "I thought it was a little pricey, it was almost 40$ for 2people for only an hour of bowling."
  • "For an hour and half of bowling plus a tray of pizza, two apps and four sodas it came out to $145+."
  • "$30 an hour to bowl is pretty high."
  • "The glow golf was really fun but flew by fast for $15 and bowling was way too expensive when you have to pay $3 a person for shoe rental."
  • "Most of the claw machines were rigged."
  • "The arcade is super high priced."

Food and Beverages

Pros:

  • "The tray of pizza was excellent and fed us all two adults two teenage boys and my younger daughter."
  • "The food is really surprisingly good, all homemade, not typical food service stuff."
  • "The food was even fantastic- excellent homemade Pizza and a lot of great new offerings from their chef."
  • "Food is very good at the snack bar."
  • "The food was good. The staff is polite, friendly, and informative."
  • "The food was surprisingly good, we had Bavarian pretzels and then some buffalo chicken fries."
  • "Their milkshakes are pretty good, and their French fries are some of the best."

Cons:

  • "Would have gotten five stars if the food was good."
  • "The one thing I was most disappointed about was my 'wing bites' they were actually chicken tenders and they were drowning in the BBQ sauce."
  • "The pierogi's came out still frozen inside. The pizza was decent. Fries were soggy."
  • "I ordered deep fried pierogies. when they came out they were so over deep fried there was no potato inside them they were disgusting."
  • "Extremely expensive! Don't order a club blt. The bacon was old!"

Value and Pricing

Pros:

  • "Fun for everyone in the family at a very affordable price."
  • "Some moms and I took our boys for the $19.95 all you can bowl, mini golf and arcade. Definitely worth the price!"
  • "Prices were extremely reasonable."
  • "For five dollars, you can't really beat it."
  • "Basically a hundred dollars ($96.20) for 4 people for 2 hours and paying $3.50 a pair for the bowling shoes not bad for a way to have fun on a weekend night."
  • "Food is also great and cheap!"
  • "Mini golf is very cheap and super fun, kids love it!"

Cons:

  • "Wish I could do fun things like this with my family without it costing $50 an hour."
  • "This place is wayyyy overpriced. They charge money for water, yes a pitcher of water."
  • "They wanted to charge $30 for 1 hour or $40 for one hour in the same bowling alley two different section I truly feel that they are overpriced."
  • "It would have cost us $25 for one game!"
  • "The only reason I can't give it 5 stars is the pricing of the arcade and bowling."

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