Apollo Auto Sales Reviews Summary

Category: Used car dealer

Address: 573 Delsea Dr, Sewell, NJ 08080, USA

Phone: +18568812869

Rating: 4.9
based on 324 reviews.

Customer Service

Pros:

  • "Great customer service. Very friendly and trusting when you walk in the door."
  • "The customer service was amazing, I was not pushed around and they live up to everything they say."
  • "The entire team at Apollo Auto was friendly and professional."
  • "Every interaction with the Apollo staff was warm, helpful, expedient and easy."
  • "The entire staff was exceptionally courteous and caring regarding our experience."
  • "Let me start off by saying GREAT CUSTOMER SERVICE!!"
  • "Had an amazing experience!!! Nothing but nice and friendly people."

Cons:

  • "The service girls do not communicate to the workers, and they do not answer phones!! It’s extremely annoying and poorly ran !!"
  • "They never answer phones, they never get back to you literally never!"
  • "I drive 25min to get there, and wait 25min to be told they don’t have tires any longer they get sent back if they sit too long!!!"
  • "I go to car, and nothing was done but tires!! Which they left dirty with grease and paint dots all over them -no complimentary oil change, no wheel cover trim fixed, it’s still hanging off!!"
  • "The phones don’t even ring in service area ever."
  • "When you go back to the place where you purchased your vehicle for an oil change only to find out later on The next day. That something was not put back together correctly."
  • "Oh and turns out my paperwork has odometer reading 7000 miles off from what it was when I drove my car off the lot."

Sales Experience

Pros:

  • "Special thanks to Maria at Apollo Auto Sales.. Easy and QUICK purchasing wife's Xmas gift. 2022 Chevy Tahoe RST!!!"
  • "Duke made this process VERYYYYYYY EASYYYYYY."
  • "There was no sales pressure and both gladly answered all our questions and got us a deal and car we were happy with."
  • "Larry made it one of the most painless, very too the point, transactions I've had in a long time."
  • "Vinny, our sales man was not pushy at all."
  • "The process was so smooth and quick!"
  • "Walking in, we knew exactly what we were looking for, which made the process so quick and easy and actually enjoyable."

Cons:

  • "Don’t trust them. Go somewhere else. They seem nice but have absolutely no problem lying to get what they want."
  • "Long story short? Don’t trust them. Go somewhere else."
  • "Had them done at lowest cost possible, emailed the owner of Apollo and Sales manager for reimbursement and ....... nada."

Vehicle Selection & Quality

Pros:

  • "Not to mention the quality of Apollos vehicles were impressive and above my expectations."
  • "The lot has a variety of awesome vehicles to choose from, and wonderful people to help make it happen."
  • "The dealership had a wide selection of quality vehicles, making it easy for us to find the right one."
  • "Apollo Auto Sales is definitely a top notch indy car lot with more vehicles in stock than some of your average name branded dealerships."
  • "Apollo had the vehicle we wanted but they also had many late model beautiful cars on the lot."
  • "The car is beautiful and comes with all the bells and whistles."
  • "Let me tell you... these guys are the best. They have tons of nice vehicles."

Cons:

  • "Turns out all that glitters isn’t gold. Because I live in PA and bought the vehicle from Apollo in NJ I Had to get car inspected in Pennsylvania - learned I needed 4 new tires."

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