Backstage Tattoo & Piercing Palisades Mall Reviews Summary

Customer Service

Pros:

• "Thank you so so much to the entire Backstage Palisades Crew for being so helpful and welcoming."
• "The guys are super friendly, and truly make one feel comfortable."
• "Shout-out to the guy at the counter, too, whose name I regretfully missed. He, too, was very welcoming."
• "The employees were very helpful with helping me size!!"
• "The staff behind the counter were also very nice and helpful."
• "Great customer service! Very friendly and knowledgeable staff here."
• "The staff was super friendly and informative!"

Cons:

• "They didn’t tell her the price until she asked."
• "Guy in pink today was so smug and rude!"
• "All the employees did was disgustingly and aggressively harass me and friends just as we walked in."
• "I walked in today... the lady at the counter was extremely rude to me and my friend."
• "Tony is completely inconsiderate and unhelpful. Customer service completely sucks."
• "Very unprofessional, we scheduled 3 appointments a week prior with the tattoo artist name Carl... The tall Indian Guy was very rude and unprofessional."
• "Plus they had horrible customer service, very rude and arrogant."

Pricing

Pros:

• "the prices were pretty reasonable including the after care stuff we were given, and we also got a box of cleanser (i think) for free."
• "Had two piercings for 30 each not bad."
• "They are very personable and reasonable in pricing."
• "Backstage in the Palisades mall is worth the drive because of their cleanliness, specials, and affordable prices."
• "Every piercing was quick and painless and very reasonably priced."
• "Come in and enjoy some great prices and great deals!"
• "I read all the reviews and I don’t understand why so many people complain about the prices , when you get a tattoo , you get what you pay for!"

Cons:

• "Their jewelry quality is horrible and overpriced."
• "$120 for a simple nose piercing extremely overpriced."
• "This place really ripped us off! Definetly not going back."
• "They told us the cleaning package was 'free'! Some $135 worthless free!!"
• "Things here are over priced."
• "They charged me $150 for a semicolon on my wrist that's no bigger than an ant."
• "Also tattoos are insanely overpriced, I got one of mine here - a small lavender on the back of my arm and was charged $500 when they even made it the wrong color."

Professionalism

Pros:

• "The artists are actually extremely specific to details, especially with my tattoo!"
• "They are the most professional group of men I have ever encountered in a Tattoo Parlor!"
• "Anthony was very personable and professional."
• "Very polite, professional and patient."
• "Very professional guy, made sure I liked the design and the size of the tattoo."
• "sanitary, friendly, and professional atmosphere/staff."
• "Fernando an excellent artist, patient and cool."

Cons:

• "The person who pierced me was a creep and used a weird bar and didnt let me pick it out."
• "The piercer on staff switched out my piercing for a LOWER gauge without telling me."
• "He Pierced my nipple and it is too shallow and not straight."
• "The piercer clearly was not knowledgeable about what he was doing."
• "Piercing quality is okay but theyre overpriced and they force you to buy an aftercare kit that you don’t need."
• "Got a tattoo with my friends here a few months ago. The colors of our tattoos are fading, the outlines of it not straight."
• "I got a tattoo done here a few months back and they were very unprofessional."

Cleanliness

Pros:

• "Everything was very clean and the body artist was friendly and confident."
• "They use sterile jewelry and the entire store was very clean."
• "Had a great experience, everything was very clean and they made me feel very comfortable when I told them I was nervous to get my nose pierced."
• "Their attention to cleanliness is definitely a plus!"
• "It was a very sanitary place and Anthony did a great job at calming us down!"
• "sanitary, friendly, and professional atmosphere/staff."
• "The procedure was nice and quick and not too painful."

Cons:

• "they must have something wrong with their sanitary practice."
• "got tatted on my forearm woke up with a huge rash 3 days later they use dirty needles."
• "they use dirty needles and there shop is ran by some guniea who tries to act black and some wetback who can barely speak English."
• "i went to this place twice, once to get my ear lobes pierced and another time shortly after for my tragus... the piercing keeps getting infected."
• "My sister hailey went to get her septum pierced he pierced it wrong and it was noticeable crooked."
• "It nearly took 3 months for my nose ring to heal."
• "Then after you get the piercing they give you this crazy amount, saying the price on the jewelry and piercing is separate."