Address: 410 Eagle Rock Ave, West Orange, NJ 07052, USA
Phone: +19737361989
Rating: 4.4
based on 478 reviews.
Food Quality
Pros:
"The French onion soup is good and my wife had the soup of the day; cheddar creamy potato, which was fantastic!"
"Food was really good and reasonably priced."
"Food is fresh and very nice, not like other diner whose food are usually oil and salty, this food is just good."
"The food taste so flavorful and they have my favorite Lomo Saltodo π"
"The latte and the fried chicken and waffles were amazing."
"The food here was great! I loved the tuna melt!"
"The food is great. The service is wonderful and the atmosphere is nothing like I've ever seen or experienced at any other diner."
Cons:
"I have never eaten worse food in my entire life."
"Ordered the pancakes, and they were heavy. Someone has to check the food. The bacon was hard from sitting."
"Another friend of mine had wings, not only lacking in flavor but extremely dry."
"The only thing I tasted was the vegetable shortening that was used to grease the flat top, no other seasoning."
"The food is mid for the price."
"The chicken AND cheese were cold. Not lukewarm, cold. The wrap was bland and the fries were decent."
"But unfortunately our food was not good πΏ."
Service
Pros:
"The staff is pleasant from the time you walk in until you leave out."
"Food was great and so is the service."
"Definitely worth the 2hr drive... super busy, but the service was super fast and the staff was super friendly."
"The owners are very welcoming and friendly. The hosts and wait staff are the best."
"Excellent service from start to finish."
"The service was lightning-fast."
"The service was outstanding."
Cons:
"The waiter finally showed up after ten minutes with our drinks. Then another ten minutes to take our order. Never came back to check on how the food was."
"The servers were friendly, though after a time, did not refill our water."
"Our server was Brittany."
"Unfortunately the food wasn't as good as the atmosphere."
"The service is really nothing special (we had to wait almost 15 minutes for drink refills)."
"The waitress was extremely slow and her entire section was complaining."
"The server was curt and unfriendly from the start. After taking our orders, he never came back to check on us or refill my coffee."
Ambiance
Pros:
"When you walk in, you feel like you've stepped into Alice in Wonderland."
"This diner is so unique - I felt like I was in Alice in Wonderland! Such a fantasy β¦ this is a place you should take your kids to so they can enjoy visuals and get distracted while eating."
"The interior was like nothing I have ever seen before. Everywhere you looked was a beautiful detail in the design."
"First, the ambiance and decor are spectacular. Thereβs even a great view of the skyline from the parking lot and some of the booths."
"The place is visually stunning! The View overlooking the skyline is amazing."
"The whole place has a great ambience (the decor reminded me of Alice in Wonderland)."
"The atmosphere was very nice. We went at night time and the restaurant has a beautiful skyline behind it."
Cons:
"The appearance was the worse. It had a slice of burnt cheese on top."
"The only downfall about my experience is the parking."
"The tables are just a little too close for COVID precautions."
"It's almost as if you were going into Alice In Wonderland."
"Parking is a nightmare."
"The sound level was high, but that was probably because they were busy."
"The manager were very rude and they are racist, the food was nasty... overall a terrible experience."
Value
Pros:
"Not expensive at all; very good prices."
"The prices of each plates are just normal for a diner."
"Worth it for the quality of food and lovely atmosphere."
"Chitchat Diner is reasonably priced, offering good value for the quality and quantity of food you receive."
"Prices are reasonable for what you are getting."
"The food was affordable and delicious...waffle waffle waffle and chicken."
"10/10 service, food, atmosphere, and experience at West Oranges Chit Chat!"
Cons:
"Every dish seem to be a few dollars more expensive than at similar restaurants."
"The food which was not very good."
"It is significantly overpriced for what it is."
"The prices seemed a little bit like Manhattan."
"Very many menu choices - too many in my opinion, and the prices quite outrageous for a diner."
"Overpriced milk shakes though."
"Stupid expensive at $36.00 for two omelets and cups of tea."