"The staff was always ready to assist and made sure we had everything we needed throughout our meal."
"Staff was friendly. The server was patient, kind, and very attentive."
"Customer service was great especially our server Nersisa was the best."
"The waitress was very friendly and discreet, she was very open to our needs and helped us make enjoyable selections."
"Our waitress Jackie was very friendly and helpful."
"The staff supports one another when the rush is on to ensure everyone has everything they need."
"The service was remarkable the food was very good on a saturday night however the only problem I had was that I couldn't give a higher tip to our waitress, she was so friendly, gave amazing options for food and very helpful recommendations for dishes."
Cons:
"One of the employees started screaming and making a scene. Very unprofessional."
"Very rude customer service."
"The customer service was very bad. The waiter and bartender were very arrogant."
"The hostess who works nights here needs to be retrained or replaced."
"Service was extremely slow."
"The waitress took very long to attend to our needs."
"Extremely rude and unprofessional service!"
Food Quality
Pros:
"The food was excellent."
"The burgers and omelette are good and so are the soups."
"The cream of spinach side was exceptionally tasty."
"I was pleasantly surprised at my meal. I had the combo chicken and eggplant parm over linguini. It was tasty and a nice size portion."
"The food was great."
"Food was good for a roadside diner, everything seemed nice and fresh."
"The turkey was cooked well and was good too."
Cons:
"The chicken dishes are usually very bland, and the rice or pasta underneath is dry."
"Burgers were nasty the rolls tasted stale."
"Everything is overcooked."
"The fish was burnt and overcooked."
"French Toast- no flavor, Just bread dipped in egg."
"The lemon meringue pie tasted a few days old."
"The mozzarella sticks tasted like cardboard."
Ambience & Cleanliness
Pros:
"It was a cute diner with a very homey feel."
"Pleasantly dated decor in the building evokes a bygone (maybe never actually real) time."
"Great ambiance, clean and well kept."
"The restaurant was hardly busy with about 6 tables occupied so it was pleasant and we enjoyed the atmosphere."
"It has a great Ambience. When you first walk in, you can feel the old world charm mixed with a new aged feel."
"The bathroom was well lite and very clean."
"Coach House is clean and pleasant."
Cons:
"The bathroom smelled like weed."
"The cleanliness of the bathroom and cups and place settings is lacking Big Time!"
"Unfortunately mine was expired and I didn't realize it, it had a green lama."
"The place is filthy (floor, bathroom, walls, booths, and menus, and the parking lot)."
"Wish they would clean the top of their bathroom; vents are gross."
"My wife (a stroke survivor) used the restroom and said it was filthy!"
"The bathrooms were a mess and all toilets were clogged."