"Online order and pickup is way to convenient and haven't experienced any delays or waiting times for pickup so far."
"Everything is always hot, cooked right & looks like they care."
"It was super easy and quick to order online and the delivery was swift and professional."
"Tonight, I had the best delivery guy. So polite and pleasant."
"The Dominos Team at Kendall Park were so gracious and kind to a family from our Sapling School! They purchased pizza for the children and staff for their child’s birthday!! And it was Hot fresh & good!!! Kids loved it!"
"I've had good experiences at this location. Quick, hot, and items aren't forgotten."
"Was a bit nervous to order since the reviews were rough, but it took a little longer than usual for delivery but food came perfectly fine, delivery guy was really nice, everything tasted great!"
Cons:
"Literally 2 hour wait to get your pizza delivered although trackers says quality checked an hr after placing order."
"Downgrading to one star because of the pathetic service and delivery. I usually order Pizzas online, and all their deliveries are consistently delayed, when I say delayed it’s at least delayed by 90 to 120 minutes."
"This is the worst dominoes I’ve ever had. The food came cold and with no sauces that we paid for."
"The manager would not refund me for messing up my order."
"Terrible service. Every time we have ordered a pizza from Domino’s it gets delivered over an hour late and it arrives cold and tasting terrible."
"After tracking for 45 minutes and following up with the store twice the dominos app said the food was delivered which wasn’t."
"Horrible service. Received notification from the app that order was delivered even though it was not delivered."
Food Quality
Pros:
"The food is hot and I always apply the online coupons."
"We ordered garlic breads and surprisingly it was soft and tasted awesome."
"The pizza was made correctly and came out great."
Cons:
"Worst place ever. Forget to add chicken almost thrice."
"Half the pizza of the handmade pans were crushed into corner of the box."
"It wasn’t like before. It used to taste good. In the recent order, The pizza was pretty bad, no taste or pizza sauce."
"Ordered Hand made Pan Pizza today. It’s horrible Half Cooked Pizza."
"Just got my order and it was absolutely terrible. There was hardly any cheese on the both of the pies."
"Pizza was dry and tasteless. No sauce."
"Pizza arrived late, was ice cold and burnt."
Customer Service
Pros:
"Azaz was my last delivery guy and he was great and apologized that he went to the wrong parking lot."
"I ordered from this place two nights in a row, the first night they forgot my five extra Ranch cups I ordered, so they gave me a credit for the next night."
Cons:
"The manager Muhammed is the rudest person you will ever see. Guys please go somewhere else and stay hungry rather than buying at this place."
"The service provided by this specific Domino’s Pizza is embarrassing and the manger on duty should be fired."
"The manager was also angry and YELLED 'fine' and hung up on me."
"When I called to complaint the manager seems unapologetic and said it’s Saturday night and we are busy so it happens."
"Talked to the manager of the store and he was extremely rude. He bad a very impatient tone."
"HORRIBLE CUSTOMER SERVICE!! The manager is rude and nasty and doesn’t appreciate customers and the money spent in that store! Will never order from this store again plus food was trash last few orders."
"The Manager 'Mohammad' was too rude. I just asked if the order was ready and he literally shouted at us."