Domino's Pizza Reviews Summary

Ordering Process

Pros:

• "I used the app which made ordering seamless."
• "Stopped in to get a medium pizza with a friend of mine. We bought 2 pizzas for $13 because they are $5.99 each if you buy 2."
• "Whenever Dion *shout-out* delivers my food I get my delivery within 10 to 15 minutes."
• "They always get my order correct and to me in a timely fashion."
• "Great food and service."
• "The delivery time was exceptionally quick!"
• "Nice Pizza. The delivery time was faster than I expected. Pizza and cheese bread was well made."

Cons:

• "This location will take your money and not deliver you the food you prepaid for."
• "Called the store, staff was extremely rude and kept hanging the phone up on me."
• "The driver got mouthy with me and blamed me."
• "Second time this month delivery lied about dropping food off that was never brought to me."
• "I ordered and my ordered never came, I called them n employee was rude n hung up on me."
• "Made several attempts to place an order by phone. Employee would pick up and leave me on hold."
• "The pizza tracker still shows my pizza as not delivered so I can't leave feedback."

Customer Service

Pros:

• "Never had any issue with my orders at this store, other than the fact that hey sometimes go a little light on the toppings, but that’s a forgivable offense :D. Great customer customer service and friendly staff."
• "Our food was mostly correct and it was delivered to our hotel quickly."
• "Staff I had interacted with was friendly, took my order quickly with no hassle."
• "I went into there and was greeted so pleasantly by Mike! This Dominos doesn’t have great customer service and Mike showed that there is still hope there. He’s amazing and they are very lucky to have him."
• "This store had excellent CUSTOMER SERVICE!!"

Cons:

• "Called the store, staff was extremely rude and kept hanging the phone up on me."
• "Very rude and unprofessional staff including the Manager and the Delivery guy."
• "The manager was rude, disrespectful, condescending, and not helpful at all."
• "Everybody that I spoke to was rude. Bad customer services."
• "The staff are rude, unfriendly, and lazy."
• "This is the worst dominos ever with horrible customer service."
• "The manager Rahkim or Rahim whoever it is, is very impatient and rude."

Food Quality

Pros:

• "at least it tasted good and service was quick."
• "And the pineapple banana pepper pizza is always on point!"
• "Great food and service."
• "Delicious pizza that won't break your bank. Unlike the cardboard pizzas that other places serve for a premium price, Domino's has their amazing garlic bread pizzas that you can actually chew."
• "The actual pizza was pretty good."
• "Very good Domino's restaurant, I always order from them and my order is always right, hot, and the place and ppl r clean."
• "Pan pizza was perfect."

Cons:

• "The food I was order definitely didn’t match the way it supposed to be wings are not cooked, expired and not even properly sauced; about the pizza was terrible."
• "The pizza was like rubber when I got it."
• "I order pizza with garlic crust but no garlic crust and pizza was not cooked properly one side was thick and other thin."
• "The second pizza I ordered was sausage, mushrooms and green peppers it was burnt so bad you couldn't taste the flavor of the mushrooms and green peppers."
• "Not only was I missing beverage products but my salad was expired and was brown and slimy."
• "The pizza is so salty."
• "Why am I paying $40 for a pizza and also tipping, just to eat literal uncooked dough."