Domino's Pizza Reviews Summary

Hygiene and Safety

Pros:

• "The chicken wings were GREAT! Comes with extra bbq sauce."
• "The pizza’s usually fine."
• "It was tasty and properly cooked."
• "Our delivery was quick (within 40 minutes)."
• "It’s best to order for carry out and come to the store to pick up your food especially on a FRI & SAT night."
• "The food overall is always hot and good."
• "Best Domino's Pizza in the area."

Cons:

• "Everybody in there was using bare hands & no masks."
• "NO employees had GLOVES on while touching the food, the manager touched money and then touched the food and food boxes!"
• "Line worker had NO hair net at all to stop his beard hair from getting into the food."
• "Some of those employees don’t even use gloves while making orders."
• "Not one person working here had a mask on properly, instead they were using it as a double chin holder, they were violating multiple cdc requirements."
• "This store is terrible. I have observed couple of times they don't follow hygiene guidelines during covid and wear masks."
• "The delivery man was so rude, don’t be surprised you don’t get a tip with an attitude from hell."

Customer Service

Pros:

• "I usually order online. Which is a breeze and very easy to order from."
• "When I expressed my disappointment, they issued me a 50% off my next purchase coupon to compensate."
• "I never really have an issue with the delivery drivers, they all have been really nice but, one of the best and nicest one is named Earl."
• "It was so amazing to understand your teamwork so pleasant and also every time I order online or call on the phone the teamwork are so pleasant."
• "They credited me for free pizza in future."
• "I will keep ordering from you guys every time I get paid or my husband will get pay so we could have some pizza."
• "Staff was very friendly but got my order wrong twice."

Cons:

• "Unprofessional guys on the phone hung up when I asked why did they accept the order."
• "Called the store spoke with manager which was absolutely rude."
• "The manager on the phone pretty much told me there was nothing he could do and hung up mid response."
• "The attending manager Chris also argued with me."
• "By far, the worst management I've dealt with."
• "The worst customer service. Rather apologizing they argue back!"
• "The disrespectful manager said 'he had been working at dominos for 10 years and never once was asked for that.'"

Order Accuracy and Delivery

Pros:

• "Simple - Ordered online everything was correct and I got exactly what I was expecting a domino's pizza."
• "Pizza was delicious and they almost gave me extra 2 pies, but I was honest enough to mention I only ordered 1."
• "The wings were pretty good."
• "I initially read other reviews and was skeptical to order from this location, but surprisingly our pizza was pretty good."