"The staff is truly the kindest and most helpful to getting your pets needs met."
"The people here are very kind, polite and generous."
"The staff are very helpful and caring."
"The Zoo-Rama staff is amazing and caring."
"The staff was friendly, informative and patient."
"The staff was professional and super helpful."
Cons:
"The woman behind the desk wasn’t much for words."
"Soon as I walked in the store nobody greeted you it was just bad energy."
"Worst experience ever. I'm currently filing a suit against this disgusting place."
"This is the saddest place I ever been in. I can’t wait for them to get closed down… project in action… this ain’t right puppies in cages 24hours don’t get walked or don’t played with."
"Worse dog grooming place ever, very unsanitary they didn't even ask to see my dogs health records."
"They have a Siberian Husky in an incredibly small cage who is so unbelievable bored he was just sitting there eating all of the paper shreds."
"They puppies look very sickly. The Spanish lady tried to sell me a puppy who just had surgery."
Pricing and Value
Pros:
"Even the price for our pure breed compared to what we know is out there was also a bonus for what we got.."
"Reasonable prices."
"The prices are very reasonable."
"I purchased her for about $2000 during the pandemic, which is a way better deal than most of the other pet shops with their incredibly high 'covid fees'."
"They are always willing to work with you with the prices."
"They work with you price wise and have the best prices!"
"Your prices match the quality of your pets!"
Cons:
"This place is a small store that sells puppies, they're very expensive in the 1 to 3 thousand and they do have a payment plan but not all dogs you can take home on the same day you have to wait."
"Only thing I would say is way over priced on the puppies was quoted $1699 for Maltese and $999 for shi tzu."
"I walked in one day hoping to buy a puppy but I didn't cause the prices were a bit too high for me and the breed I want wasn't there."
Health and Well-being of Pets
Pros:
"The store itself was super clean and it was obvious that the puppies were well cared for and loved by the staff."
"The puppies are healthy and they really make sure you take the proper care of the puppies."
"All the puppies look healthy and well taken care of."
"The pups are clean and well taken care of."
"Our little buddy got a small cough, they immediately took him back for a few days to treat him and he is all better now."
"After free vet exam(which Zoorama provided to us) our puppy Maggie is in excellent health."
"The staff are very nice I took him to the vet and she told me he was in a great condition I'm so happy with my little teddy."